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Branch Operations Manager

2 months ago

Rego Park, New York, United States Municipal Credit Union Full time
About the Job

The Branch Assistant Manager will work closely with the Branch Manager to lead a high-performing branch team, drive sales and service initiatives, and ensure operational compliance. This role requires a minimum of 2-3 years' experience in retail leadership and 5 years' branch banking experience.

Key Responsibilities:

  • Hire, Coach, and Develop Branch Staff
  • Implement Sales through Service Culture
  • Create and Execute Branch Business Plans
  • Monitor Sales and Cross-Selling Programs
  • Oversee Branch Operations and Compliance
  • Conduct Audits and Ensure Policy Compliance
  • Collaborate with Management on Strategic Initiatives

Requirements:

  • Minimum 2-3 years' experience in a retail leadership role
  • Minimum 5 years' experience in branch banking
  • Demonstrated track record of achieving sales and service goals
  • Strong communication and organizational skills
  • Ability to work under pressure and flexible hours
  • Ethical conduct in all aspects of the job

Municipal Credit Union is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace for all employees.