Branch and Business Center Director

1 week ago

Oak Park, Michigan, United States PNC Full time
Job Summary

PNC is seeking a highly skilled and experienced professional to fill the role of Branch and Business Center Manager (MLO). As a key member of our Retail Banking organization, this individual will be responsible for leading a high-performing team and driving business growth through strategic planning and execution.

Key Responsibilities
  • Business Development: Develop and execute business growth strategies to drive sales, revenue, and market share growth.
  • Client Relationship Management: Build and maintain strong relationships with existing and new clients to deepen share of wallet and drive revenue growth.
  • Team Leadership: Lead, coach, and develop a high-performing team to drive business results and achieve sales goals.
  • Risk Management: Identify and mitigate sales practice risk, ensuring compliance with regulatory guidelines and adherence to established policies and procedures.
  • Operational Excellence: Manage operational, human capital, reputational, and business risk to ensure seamless delivery of business results.
Requirements
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 3+ years of industry-relevant experience, with a minimum of 2 years of managerial experience.
  • Skills: Strong business acumen, leadership, and communication skills, with the ability to build and maintain strong relationships with clients and team members.
Competencies
  • Business Acumen: Knowledge of business concepts, tools, and processes to make sound decisions.
  • Delegation: Ability to empower and motivate associates to take ownership of tasks and responsibilities.
  • Digital Awareness: Understanding of digital tools and resources to support clients in achieving their financial goals.
  • Effective Communications: Ability to effectively transmit, receive, and interpret ideas, information, and needs.
  • Prospecting: Knowledge of prospecting principles, processes, and skills to identify and engage potential clients.
  • Sales Management: Ability to develop sales strategies and drive sales teams to build a strong pipeline of prospects and clients.
Work Environment

PNC is an inclusive and supportive workplace that values diversity and promotes individual needs. If you have a physical or other impairment that may require an accommodation, please contact us.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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