Customer Service Lead

5 days ago


Grand Rapids, Michigan, United States Chervon North America Full time
Job Description

We are seeking a highly skilled Digital Consumer Engagement Professional to join our team at Chervon North America. The ideal candidate will have a strong background in customer service and experience working in a fast-paced environment.

The successful candidate will be responsible for managing consumer inquiries on social media, providing accurate and timely responses, and ensuring a positive customer experience. This role will also involve collaborating with the customer service team to develop and implement strategies to improve consumer engagement.

In addition to excellent communication skills, the ideal candidate will have a proactive approach to problem-solving and a strong understanding of social media platforms and tools.

This is an exciting opportunity to work for a leading company in the power tool and outdoor power equipment industry. We offer a competitive salary of $60,000 per year, plus benefits and opportunities for professional growth.



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