Customer Service Coordinator
3 weeks ago
We are seeking an energetic and charismatic Hotel Guest Services Associate to join our team at Hospitality Specialists, Inc.
In this role, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring that all hotel facilities are maintained to the highest standards.
Key Responsibilities:
- Provide exceptional guest service and respond to guest inquiries and requests in a timely and professional manner.
- Process guest arrivals and departures, including check-in and check-out procedures.
- Maintain accurate records of guest interactions, including reservations, room assignments, and special requests.
- Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
Benefits:
- Competitive hourly rate of $16.50 per hour.
- Ongoing training and development to improve customer service skills and stay up-to-date on hotel policies and procedures.
- A fun and dynamic work environment with a team of dedicated professionals.
- Discounts on hotel rooms and services.
About Us:
Hospitality Specialists, Inc. is a leading provider of hospitality services, offering a range of amenities and services to guests. Our team is committed to delivering exceptional guest experiences, and we are seeking like-minded individuals to join our team.
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