Customer Service Ambassador

3 days ago


Grand Rapids, Michigan, United States Bob's Discount Furniture Full time

About Bob's Discount Furniture

We are a leading furniture retailer dedicated to providing an exceptional customer experience. Our team of experts is passionate about helping customers find the perfect pieces for their homes.

Job Summary:

We are seeking a Customer Service Ambassador to join our sales team. As a key member of our team, you will be responsible for delivering world-class customer service and creating unforgettable shopping experiences for our guests.

Main Responsibilities:

  • Greet and Engage Customers: Build rapport with clients, understand their home furnishing needs, and provide personalized recommendations to help them achieve their design vision.
  • Provide World-Class Customer Service: Offer tailored solutions to meet the unique needs of each customer, ensuring a seamless and enjoyable shopping experience.
  • Develop and Maintain Customer Relationships: Foster long-term relationships with clients, encouraging repeat business and referrals.
  • Drive Sales: Utilize a consultative approach to generate sales through a low-pressure environment.

What We Offer:

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. This role also comes with opportunities for career growth and professional development within our company.



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