Customer Service Lead
5 days ago
In this role as a Social Media Customer Support Manager, you will be responsible for providing exceptional customer service to our consumers across various social media platforms. This includes proactively managing consumer inquiries, resolving issues efficiently, and maintaining a comprehensive understanding of our products and services.
The ideal candidate will have strong problem-solving skills, creative thinking, and the ability to work in a fast-paced environment. Experience with CRM systems and BI tools is also preferred. Additionally, proficiency in IT and social media platforms, along with excellent communication skills, both oral and written, are essential for success in this role.
This position offers a competitive salary of $65,000-$85,000 per year, depending on experience, plus a generous benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a 401(k) match, and an open PTO program.
As a member of our team, you will have the opportunity to work in a casual and fun environment, supporting leadership and cross-functional teams in various internal improvement projects and initiatives. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Service Operations Lead
3 weeks ago
Grand Rapids, Michigan, United States SpartanNash Company Full timeAt SpartanNash Company, we are seeking a highly skilled and dedicated Customer Service Operations Lead to join our team. This is a unique opportunity to lead and manage front-end operations in our store.This role is responsible for providing and maintaining a high standard of customer service in the store's front-end operations, supervising and directing all...
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Customer Service Manager
3 weeks ago
Grand Rapids, Michigan, United States Aqua Tots Swim School - AT 28th Street, LLC Full timeJob OverviewAqua Tots Swim Schools Grand Rapids is seeking a highly skilled Customer Service Manager to lead our team and drive customer satisfaction. If you are an organized, results-driven individual with exceptional leadership abilities, we encourage you to apply.
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Customer Service Team Lead
3 weeks ago
Grand Rapids, Michigan, United States Valvoline Full timeJob DescriptionWe are seeking a Customer Service Team Lead to join our team at Valvoline Instant Oil Change. As an Assistant Service Center Manager, you will play a crucial role in providing exceptional customer service and leading a high-performance team.
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Customer Service Team Lead
5 days ago
Grand Rapids, Michigan, United States Burlington Stores Full timeAbout UsBurlington Stores, Inc. is a rapidly growing retail company dedicated to providing excellent customer service and creating a positive shopping experience for our customers.
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Customer Service Lead
5 days ago
Grand Rapids, Michigan, United States Chervon North America Full timeJob DescriptionWe are seeking a highly skilled Digital Consumer Engagement Professional to join our team at Chervon North America. The ideal candidate will have a strong background in customer service and experience working in a fast-paced environment.The successful candidate will be responsible for managing consumer inquiries on social media, providing...
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Customer Service Team Lead
3 weeks ago
Grand Rapids, Michigan, United States Chervon North America Full timeJob OverviewWe are seeking a highly detail-oriented and efficient Customer Service Team Lead to join our team at Chervon North America. This role will be responsible for managing consumer inquiries on social media, defining and implementing our approach to consumer engagement, and working closely with the Customer Service Social Team Lead to moderate social...
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Customer Service Representative
5 days ago
Grand Rapids, Michigan, United States Morrison Industries Full timeCustomer Service RepresentativeMor-Value Parts is a leading wholesaler of parts for industrial floor care equipment, seeking a full-time Customer Service Representative. As part of our customer service team, you will handle various customer requests from basic price quotes on parts to in-depth parts lookups. We pride ourselves in fast and friendly service...
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Customer Service Director
2 weeks ago
Grand Rapids, Michigan, United States Suburban Inns Full timeEmbassy Suites Downtown Grand Rapids is a dynamic workplace with endless opportunities for growth and development. As a Customer Service Director, you will be responsible for delivering exceptional sales techniques and customer service, adhering to Suburban Inns and brand standards.About the Role:We are seeking an experienced professional to lead our...
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Customer Service Ambassador
2 weeks ago
Grand Rapids, Michigan, United States Bob's Discount Furniture Full timeAbout Bob's Discount FurnitureWe are a leading furniture retailer dedicated to providing an exceptional customer experience. Our team of experts is passionate about helping customers find the perfect pieces for their homes.Job Summary:We are seeking a Customer Service Ambassador to join our sales team. As a key member of our team, you will be responsible for...
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Customer Service Ambassador
3 weeks ago
Grand Rapids, Michigan, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing staff, you will provide exceptional service to our customers, ensuring their satisfaction and loyalty.About the RoleThis is a full-time opportunity that requires strong communication skills, problem-solving...
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Customer Service Liaison
5 days ago
Grand Rapids, Michigan, United States Management Business Solutions Full timeCompany Overview: Management Business Solutions is a leading provider of exceptional customer service solutions. We are committed to delivering top-notch support to our valued clients.
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Customer Service Liaison
6 days ago
Grand Rapids, Michigan, United States Davenport University Full timeCompany OverviewThe Davenport University is a leading institution that values excellence in customer service. Our team is dedicated to providing exceptional support to our students, ensuring they receive the best possible experience.
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Customer Service Ambassador
4 weeks ago
Grand Rapids, Michigan, United States Circle K Full timeCompany Overview:Circle K is a leading retail company committed to providing exceptional customer service and a fun, fast-paced work environment.Salary: $45,000 - $60,000 per year, depending on experienceJob Description:We are seeking a motivated and enthusiastic Customer Service Representative to join our team. As a key member of our store staff, you will...
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Customer Service Ambassador
5 days ago
Grand Rapids, Michigan, United States New Holland Brewing Company LLC Full timeAbout Us: New Holland Brewing Company LLC is a dynamic company that specializes in crafting unique experiences for our guests. As a leading brewpub, we offer an innovative work environment where you can grow and develop your skills.Salary Information: This role offers an hourly rate of $10.33/hr plus tips for food running, making the estimated total...
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Customer Service Coordinator
5 days ago
Grand Rapids, Michigan, United States Hospitality Specialists, Inc. Full timeJob DescriptionWe are seeking an energetic and charismatic Hotel Guest Services Associate to join our team at Hospitality Specialists, Inc.In this role, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring that all hotel facilities are maintained to the highest standards.Key...
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Customer Service Leadership Manager
3 weeks ago
Grand Rapids, Michigan, United States J&H Family Stores Full timeWe are seeking a highly skilled Customer Service Leadership Manager to join our team at J&H Family Stores. This role is responsible for providing exceptional customer service and leading our store team to deliver outstanding results.Job Description:Assist the Store Manager in implementing strategies to meet sales and financial goalsMaintain a strong customer...
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Field Service Technician Lead
3 weeks ago
Grand Rapids, Michigan, United States Culligan International Full timeCareer Opportunity: We are seeking a dedicated and skilled Field Service Technician Lead to join our team at Culligan International. As a leader in our installation and repair team, you will be responsible for providing top-notch service to our clients by installing, maintaining, and repairing water treatment products in the field.About Culligan: With over...
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Banking and Customer Service Associate
2 weeks ago
Grand Rapids, Michigan, United States Wintrust Financial Full timeJob SummaryWe are seeking a highly skilled Banking and Customer Service Associate to join our team at Wintrust Financial in Grand Rapids, MI.About UsWintrust is a leading financial holding company with approximately $62 billion in assets. Our mission is to provide a community banking experience to each customer, guided by our
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Customer Service Representative Specialist
5 days ago
Grand Rapids, Michigan, United States U-Haul Full timeAbout U-HaulU-Haul is a leading provider of moving and storage solutions, offering a range of services to help individuals and businesses relocate. Our team of experts is dedicated to providing exceptional customer service and ensuring that every move is successful.
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Customer Service Manager
2 weeks ago
Grand Rapids, Michigan, United States Wintrust Financial Full timeWe are seeking a highly motivated and experienced Banking Operations Specialist to join our team at Wintrust Financial. As the Assistant Branch Manager, you will play a key role in delivering exceptional customer service and driving business growth.Company OverviewWintrust Financial is a leading financial holding company with approximately $50 billion in...