Field Service Technician Lead

2 months ago


Grand Rapids, Michigan, United States Culligan International Full time

Career Opportunity: We are seeking a dedicated and skilled Field Service Technician Lead to join our team at Culligan International. As a leader in our installation and repair team, you will be responsible for providing top-notch service to our clients by installing, maintaining, and repairing water treatment products in the field.

About Culligan: With over 75 years of experience in designing and distributing water treatment systems, Culligan has become a trusted name in the industry. Our commitment to quality, customer satisfaction, and innovation has earned us numerous awards and recognition.

Key Responsibilities:

  • Supervising and training junior technicians to ensure they have the necessary skills and knowledge to perform their job duties effectively.
  • Coordinating and scheduling installations, repairs, and maintenance activities to ensure optimal productivity and efficiency.
  • Providing exceptional customer service by communicating effectively with clients and addressing their concerns in a timely and professional manner.
  • Maintaining accurate records of work performed, including paperwork and documentation.

Requirements:

  • A minimum of two years of experience as a field service technician, preferably in a lead or supervisory role.
  • Proven track record of success in a fast-paced, dynamic environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire team members.

Estimated Salary: $70,000 - $90,000 per year, depending on experience and qualifications.



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