Customer Service Leadership Manager
5 days ago
We are seeking a highly skilled Customer Service Leadership Manager to join our team at J&H Family Stores. This role is responsible for providing exceptional customer service and leading our store team to deliver outstanding results.
Job Description:- Assist the Store Manager in implementing strategies to meet sales and financial goals
- Maintain a strong customer service culture to maximize sales
- Work as a Customer Service Representative and supervise CSR activities when needed
- Responsible for controlling labor hours, cash, and shrinkage in the absence of the Store Manager
- A minimum of one year management experience in retail or hospitality
- High School graduate or equivalent
- Ability to develop positive relationships with internal and external customers
- Strong communication and presentation skills
$45,000 - $60,000 per year
Benefits:- Eligible for benefits on the 1st of the month following 60 days from promotion
- Insurance with FSA
- Short Term Disability
- Paid Life Insurance
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