Facilities Operations Manager

2 weeks ago


Cleveland Ohio, United States City Wide Facility Solutions Full time
{"title": "Night Manager Position", "content": "Job Summary

City Wide Facility Solutions is seeking a Night Manager to oversee the quality control of general business operations, increase client satisfaction, and work productively with Independent Contractors (IC).

Key Responsibilities
  • Develop and maintain productive relationships with IC and In-House labor by communicating client priorities and collaborating on solving problems.
  • Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
  • Communicate with Facility Services Manager daily for any issues that need immediate attention.
  • Make recommendations for IC work assignments and manage to client standards and company guidelines.
  • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
Requirements
  • High school diploma required or equivalent experience in commercial janitorial services industry.
  • Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
  • Strong planning, organization skills, and attention to detail.
  • Excellent communication and interpersonal skills.
  • Must be innovative and strive for continuous process improvement.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation & Public Holidays)
  • Training & Development
", "lang_code": "en-US"}

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