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Facilities Operations Manager

2 months ago

Cleveland, Ohio, United States Heinens Inc Full time
Job Summary

The Facilities Manager is a critical role responsible for maintaining the operational integrity and excellence of our grocery retail locations across Northeast Ohio and Chicago, IL.

This position is uniquely positioned to ensure our stores operate smoothly, focusing heavily on superior communication skills, and a deep understanding of HVAC, refrigeration, and food service equipment.

**Key Responsibilities:**

  • Manage the upkeep of up to eight (8) retail locations, focusing on ensuring the effectiveness and condition of HVAC, refrigeration, and all facility equipment to maintain high operational standards.
  • Perform regular site checks and work closely with store leaders to ensure each location adheres to our high-quality standards.
  • Review and approve invoices, ensuring accuracy in and understanding of maintenance costs.
  • Direct the planning and execution of maintenance projects, including cost-effective buying and negotiation, as well as overseeing store renovations and updates.
  • Be available for emergency responses 24/7, with a team-sharing system in place for continuous coverage.
  • Select and maintain good relationships with service providers to improve service quality and efficiency.
  • Uphold strict maintenance and quality control standards through frequent inspections and clear communication with service providers and management teams.

**Additional Responsibilities:**

  • Manage maintenance requests efficiently using advanced work order systems.
  • Use facilities management data analysis to enhance equipment efficiency and reliability.
  • Implement strategic approaches to improve operational efficiencies.

**Requirements:**

  • Associate degree or extensive experience in a related field, focusing on facilities management, HVAC, refrigeration, and food service equipment.
  • Excellent communication skills for engaging with various stakeholders, including technical teams and store management.
  • Able to work well in a team, as well as independently handle detailed and complex projects.
  • Skilled in MS Excel, MS Teams, and database management, with a knack for analyzing facilities management data.