Business Development Manager

4 weeks ago


Pittsburgh Pennsylvania, United States Harmony Roze Staffing & Recruiting Full time
Job Summary

We are seeking a highly motivated and experienced Business Development Manager to join our team at Harmony Roze Staffing & Recruiting. As a key member of our sales team, you will be responsible for growing sales and market share of expendables in North America.

Key Responsibilities
  • Manage and support local distributors in growing sales
  • Provide technical support to North America customers with support from central technical teams in Europe
  • Support expendable installation at customer site if/when required
  • Responsible for hot and cold repairs in North America
  • Main point of contact for emergency repairs or planned maintenance operations
  • Manage relationship with local installation partners
  • Provide information and training on our range of solutions
  • Coordinate with technical experts to recommend best solutions for customer repairs
  • Follow-up and coordinate supply of material for repair projects from our local inventory
  • Provide onsite customer support for product installation
  • Field sales role to cultivate customer proximity and identify new opportunities
  • Represent our client in customer plants - follow-up on performance of our solutions
  • Present all range of products as required
  • Identify cross-selling opportunities and generate leads for NA sales team
  • Generate and follow-up on quotes for opportunities identified during visits
  • Support with 3D scans and other service interventions at customer plants
Requirements
  • Technical expertise in the glass industry, industrial ceramics, materials and/or refractories
  • Willingness to learn all about glass furnaces and their operations with a focus on refractories
  • 2-4 years of professional experience, ideally related to glass production or refractories
  • Recent graduates in Ceramics will also be considered
  • Ability to build strong relationships with customers and influence customer decision making through effective communication, material knowledge, and understanding of customer requirements
  • Dedicated, self-starter with a high degree of motivation
  • Reactive to customer requests and driven to grow and develop a business
  • Willingness to travel >75% of the time for customer site visits primarily in North America


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