Business Development Manager
4 weeks ago
We are seeking a highly motivated and experienced Business Development Manager to join our team at Harmony Roze Staffing & Recruiting. As a key member of our sales team, you will be responsible for growing sales and market share of expendables in North America.
Key Responsibilities- Manage and support local distributors in growing sales
- Provide technical support to North America customers with support from central technical teams in Europe
- Support expendable installation at customer site if/when required
- Responsible for hot and cold repairs in North America
- Main point of contact for emergency repairs or planned maintenance operations
- Manage relationship with local installation partners
- Provide information and training on our range of solutions
- Coordinate with technical experts to recommend best solutions for customer repairs
- Follow-up and coordinate supply of material for repair projects from our local inventory
- Provide onsite customer support for product installation
- Field sales role to cultivate customer proximity and identify new opportunities
- Represent our client in customer plants - follow-up on performance of our solutions
- Present all range of products as required
- Identify cross-selling opportunities and generate leads for NA sales team
- Generate and follow-up on quotes for opportunities identified during visits
- Support with 3D scans and other service interventions at customer plants
- Technical expertise in the glass industry, industrial ceramics, materials and/or refractories
- Willingness to learn all about glass furnaces and their operations with a focus on refractories
- 2-4 years of professional experience, ideally related to glass production or refractories
- Recent graduates in Ceramics will also be considered
- Ability to build strong relationships with customers and influence customer decision making through effective communication, material knowledge, and understanding of customer requirements
- Dedicated, self-starter with a high degree of motivation
- Reactive to customer requests and driven to grow and develop a business
- Willingness to travel >75% of the time for customer site visits primarily in North America
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