Clinical Operations Manager

2 weeks ago


Stamford, Connecticut, United States The Oncology Institute of Hope and Innovation Full time
Job Title: Clinical Operations Manager - Outpatient Oncology

The Oncology Institute of Hope and Innovation is seeking a highly skilled Clinical Operations Manager to lead our outpatient oncology clinics in Fort Lauderdale, Plantation, Hollywood, and Miramar. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our clinics, providing exceptional patient care services, and driving business growth.

Key Responsibilities:
  • Recruit, hire, and train new staff members to ensure a high-performing team
  • Develop and implement business strategies to meet organizational goals and objectives
  • Manage staff by assigning and delegating tasks, providing coaching and feedback to ensure success
  • Design and implement protocols and procedures to improve staff productivity and efficiency
  • Act as a liaison between patients, their families, and other care staff to ensure seamless communication
  • Plan and manage the clinic's budget, approving payroll and ensuring financial stability
  • Perform quarterly and annual employee reviews, providing constructive feedback to help team members meet professional goals
Requirements:
  • Bachelor's degree or equivalent educational background
  • 4+ years of prior experience working in a clinical or healthcare setting
  • 4+ years of proven success in leadership roles, with a track record of driving business growth and improving operational efficiency
Preferred Qualifications:
  • Exceptional written and verbal communication skills
  • Analytical thinking skills and the ability to exercise sound judgment when making decisions
  • Customer service orientation and ability to liaise with patients, their families, and other care providers
  • Extremely organized and detail-oriented, with the ability to delegate tasks as needed
  • Bilingual in English and Spanish

The estimated salary range for this position is $55,000-$80,000 USD, depending on experience and qualifications. The Oncology Institute of Hope and Innovation is an equal opportunity employer and welcomes applications from diverse candidates.



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