Lead Clinical Case Manager

2 days ago


Stamford, Connecticut, United States Felton Institute Full time
Felton Institute Job Description

Job Title: Lead Clinical Case Manager

Job Summary:

The Lead Clinical Case Manager is a licensed or registered clinician with direct service experience working with individuals experiencing homelessness, substance use, mental health needs, and medical complexity. This role provides clinical consultation and support to the interdisciplinary team, oversees client referrals and intake, and serves a targeted caseload of high-complexity individuals.

Key Responsibilities:

  • Provides clinical consultation and support to the interdisciplinary team
  • Oversees client referrals and intake, prioritizing high-risk individuals
  • Serves a targeted caseload of high-complexity individuals, providing therapy, clinical case management, and crisis services
  • Outreach to shelters, streets, hospitals, and community settings
  • Supports operational and continuous quality improvement initiatives
  • Ensures timely and accurate documentation of services provided
  • Provides inter-agency collaboration and problem-solving
  • On-call consultation during working hours for clinical emergencies

Requirements:

  • Master's degree in Social Sciences, Psychology, Counseling Psychology, or related field
  • Current California State licensure or registration as an associate
  • Two years of post-graduate experience
  • Three years of experience providing mental health services to individuals with serious mental health challenges, substance use, and homelessness
  • Experience with harm reduction, contingency management, substance use disorder treatment, crisis intervention, de-escalation, and motivational interviewing
  • Charting and documentation experience under insurance payors
  • Consultation and leadership experience in multi-level programming
  • Proficiency in Microsoft applications, phone-based applications, and EHR systems
  • Ability to facilitate trauma-informed debriefing and participatory decision-making
  • Effective triaging skills and crisis intervention skills
  • Strong organizational skills, attention to detail, and ability to prioritize tasks

Additional Information:

This role reports to the Director of Adult and TAY Mental Health Services and is a full-time position with a salary range of $105,000 - $115,000 annually, depending on experience. Benefits include fully-paid medical and dental plans, health reimbursement cards, paid time off, and a 403B with company match.

Candidates should apply through the Felton Institute career page or email their resumes to the specified address.



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