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Clinical Case Manager

1 month ago


Stamford, Connecticut, United States Felton Institute Full time
Felton Institute Job Description

Felton Institute is a leading provider of innovative social services that transform lives. We are seeking a highly skilled Clinical Case Manager to join our team.

The Clinical Case Manager will work with a multi-disciplinary team to provide recovery-oriented, culturally responsive, and trauma-informed specialty behavioral health services to clients 18 and older. The ideal candidate will have a Master's degree in Social Sciences, Psychology, or a related field, and current California State licensure or registration as an associate.

The primary functions of this role include direct service provision, interdisciplinary/multi-agency collaboration, and local travel between agency sites. The successful candidate will have strong working knowledge of mental health and substance use disorders, with DSM diagnostic skills and experience with harm reduction, contingency management, and motivational interviewing.

The Clinical Case Manager will be responsible for:

  • Providing trauma-informed, culturally responsive services, including mental health services and case management
  • Eliciting and maintaining strong working relationships with clients and the care team
  • Facilitating and tracking linkages, care coordination, and case management among medical and community-based supports
  • Outreaching to shelters, streets, hospitals, and community settings to meet clients where they are at
  • Ensuring timely and accurate documentation of all services provided
  • Providing inter-agency collaboration to facilitate problem solving and clinical care
  • On-call consult during working hours to triage clinical emergencies and coordination for coverage to the team

The ideal candidate will have:

  • One year post-graduate experience in a similar setting
  • Two years of experience providing mental health services to individuals with serious mental health challenges, substance use, and homelessness
  • Experience with specific modalities, harm reduction, contingency management, substance use disorder treatment, crisis intervention, de-escalation, and motivational interviewing
  • Outreach experience in settings that include shelters, street encampments, SROs, hospitals, and other areas as assigned
  • Charting and documentation experience under insurance payors such as Medi-Cal, medical, and special population funding
  • Demonstrated proficiency in Microsoft applications, phone-based applications, and navigating EHR systems

Felton Institute offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development. We offer a competitive salary range of $90,000-$105,000 annually, fully-paid medical and dental plans, health reimbursement card, paid time off, and 403B with company match.

Candidates should apply for the position at our career page or directly email resumes to [insert email].