Legal Compliance Specialist

2 weeks ago


Goshen, Indiana, United States Forest River Full time

Position Overview

As a vital member of our team, the Retail Operations Specialist will play a crucial role in ensuring customer satisfaction and legal compliance within our organization.

Key Responsibilities

  • Address and resolve complex issues raised by retail customers.
  • Collaborate with legal representatives on customer-related legal matters.
  • Compile and provide necessary documentation to support legal claims.
  • Oversee all documentation related to legal settlements and preventative measures.
  • Manage vendor chargebacks associated with legal cases as needed.
  • Communicate repair and return processes effectively with dealers and customers.
  • Coordinate the scheduling of return units, including all preparatory paperwork.

Qualifications

  • Strong attention to detail and commitment to accuracy.
  • Intermediate proficiency in computer applications.
  • General knowledge of recreational vehicle components is preferred.
  • Exceptional written and verbal communication skills.

About Us

Forest River, Inc. is a leading manufacturer in the recreational vehicle industry, providing a dynamic and stable work environment. We pride ourselves on offering a competitive wage and benefits package to our dedicated employees, who are integral to our success.



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