Scheduling Coordinator

1 day ago

Farmington, Michigan, United States M.I.N.D Full time
Job Title: Scheduling Coordinator

At M.I.N.D, we are seeking a highly skilled and detail-oriented Scheduling Coordinator to join our team. As a key member of our Radiology Department, you will be responsible for scheduling imaging appointments, ensuring seamless patient flow, and maintaining accurate records.

Key Responsibilities:
  • Schedule imaging appointments efficiently, ensuring all 62 spots are filled daily.
  • Verify patient information, medical insurance, and implantable devices before testing.
  • Confirm appointments, print orders, and verify authorization for outside patients.
  • Register patients into the practice management system accurately and completely.
  • Verify insurance eligibility within 48 hours of scheduled appointment date.
  • Retrieve and respond to voicemails, and route tasks to the correct Pain staff.
  • Transport patients to and from their Pain procedures.
  • Maintain patient confidentiality and adhere to HIPAA guidelines.
Requirements:
  • Minimum 1 year of medical/radiology office work experience or Call Center Experience.
  • Strong telephone and communication skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Detail-oriented and able to multitask.
  • Ability to foster teamwork, inter-personal awareness, and initiative.
Work Environment:

This position operates in a medical office facility, requiring the ability to work in a high-field magnetic area and assist patients on and off the scanner bed.

Physical Demands:

This role requires physical ability to work in a fast-paced environment, with occasional lifting and transferring of patients.

Travel:

No travel is expected for this position.

Education and Experience:

A minimum of 1 year of medical/radiology office work experience or Call Center Experience is preferred.

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