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Senior Care Coordinator

2 months ago

Farmington, Michigan, United States CareOne Senior Care Full time
Job Title: Senior Care Coordinator

We are seeking a compassionate and organized individual to join our dynamic team as a Senior Care Coordinator. In this crucial role, you will be responsible for ensuring our elderly clients receive the highest quality home care by coordinating schedules and services to meet their unique needs.

Key Responsibilities:
  • Client Management: Receive and process incoming service inquiry calls, convert calls into in-home assessment visits, and perform client assessments.
  • Client Interaction: Introduce caregivers to clients, provide support, feedback, and training to caregivers.
  • Scheduling & Staffing: Schedule shifts and manage shift changes based on company standards and benchmarks.
  • Office Duties: Cross-train with office duties including scheduling and basic office duties.
  • Customer Service: Answer telephone calls, problem-solve, and provide information to caregivers, clients, and industry professionals.
Requirements:
  • One year of related home care and/or home health, office administration, or specific scheduling background.
  • One year of scheduling experience required.
  • CNA certified with 2 years minimum experience.
  • High School Diploma required; Associate's degree or higher preferred.
  • Outgoing, compassionate, and positive personality.
  • Ability to multitask, stay calm under pressure, work quickly and efficiently.

CareOne Senior Care prides itself on providing individualized quality client-centered care. Our Mission thrives on love and compassion. We are committed to making a positive impact in the lives of seniors. If you excel in a fast-paced environment, have exceptional communication skills, and are committed to our vision, mission, goals, and team-oriented approach, we invite you to apply.