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Receptionist

2 months ago

Santa Barbara, California, United States Covenant Living Communities Full time
Receptionist Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Covenant Living Communities. As a Receptionist, you will be the first point of contact for residents, staff, and visitors, providing a warm and welcoming experience.

Key Responsibilities:
  • Answer all telephone calls in a polite and friendly manner, transferring calls as needed and taking messages when individuals are unavailable.
  • Monitor the emergency system, direct staff to emergent situations, and call emergency personnel as necessary.
  • Provide information to visitors, ensuring they are directed to the appropriate individual who can assist them, and sign in and wear badges according to policy and procedure.
  • Keep the reception desk and lobby clean and organized after each shift.
  • Facilitate transportation requests, coordinate and communicate timing to residents and staff, and place courtesy calls to remind residents of transportation trips.
  • Assist residents in signing up for programs and activities, collect payment, and be knowledgeable about office equipment to demonstrate its use to other staff.
  • Sell postage stamps to residents and staff, receive packages and mail, sort mail, and log in packages, informing residents and staff of packages to pick up.
  • Facilitate maintenance requests, input requests into the system, and communicate urgent or emergent situations to appropriate staff.
  • Complete monthly charge sheets according to procedure and support other departments in clerical duties as assigned by the Administrative Services Coordinator.
Requirements:
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Highly organized, detail-oriented, with excellent interpersonal and communication skills in English.
  • Pleasant personality and telephone voice.
  • Ability to remain calm in an emergency situation.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers, including Microsoft Office Suite.
  • Interest in and desire to work with older adults.
Benefits:
  • Medical, dental, and vision insurance.
  • Employer-paid group term life and disability.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) with a 3% employer match.
  • Fitness center use at most facilities.
Equal Opportunity Employer:

Covenant Living Communities and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.