Veterinary Client Service Coordinator

3 weeks ago


Santa Barbara, California, United States Ethos Veterinary Health Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Advanced Veterinary Specialists. As a key member of our customer service team, you will be responsible for providing exceptional care and support to our clients and their pets.

Key Responsibilities
  • Greet clients and provide a warm and welcoming experience
  • Answer phone calls, schedule appointments, and prepare clients for their visit
  • Help coordinate workflow between clients and our clinical team
  • Compile veterinary medical charts and enter client and patient data into our hospital information system
  • Collect payments and perform other administrative duties
Requirements
  • High school diploma
  • 1+ years of customer service experience, preferably in a veterinary hospital setting
  • 1+ years of hospitality or receptionist experience
  • Competent computer skills, including data entry and Microsoft Office Suite
  • Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
  • Type 45+ wpm and use a 10-key calculator
What We Offer
  • Full-time benefits, including health insurance, dental insurance, vision insurance, disability and life insurance, flexible spending accounts (FSA), 401(k), and employee assistance program (EAP)
  • 3 weeks of accrued paid time off
  • License reimbursement
  • Uniforms provided

Ethos Veterinary Health is an Equal Opportunity Employer. We are committed to providing a diverse and inclusive work environment and welcome applications from qualified candidates of all backgrounds.



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