Veterinary Client Service Coordinator

5 hours ago


Santa Barbara, California, United States Ethos Veterinary Health Full time
Job Title: Client Service Coordinator

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Advanced Veterinary Specialists in Santa Barbara. As a key member of our client service team, you will be responsible for providing exceptional customer service, ensuring a positive and welcoming experience for our clients and their pets.

Responsibilities:
  • Greet clients and provide a warm welcome to our hospital
  • Answer phone calls, schedule appointments, and prepare clients for their visit
  • Help coordinate workflow between clients and our clinical team
  • Compile veterinary medical charts and enter client and patient data into our hospital information system
  • Collect payments and perform other administrative duties
Requirements:
  • High school diploma
  • 1+ years of customer service experience, preferably in a veterinary hospital setting
  • 1+ years of hospitality or receptionist experience, with a focus on creating a friendly and receptive environment for clients
  • Competent computer skills, including data entry into medical records
  • Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
  • Type 45+ wpm and use a 10-key calculator
Benefits:
  • Full-time benefits, including health insurance, dental insurance, vision insurance, disability and life insurance, flexible spending accounts (FSA), 401(k), and employee assistance program (EAP)
  • 3 weeks of accrued paid time off
  • License reimbursement
  • Uniforms provided

At Ethos Veterinary Health, we are committed to providing exceptional care and service to our clients and their pets. If you are a motivated and compassionate individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.


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