Customer Service Representative

2 weeks ago


Addison, Texas, United States Ultimate Staffing Services Full time
Position Overview

Ultimate Staffing Services is seeking experienced Customer Service Representatives with a focus on Order to Cash processes in a manufacturing environment.

Key Responsibilities:

  • Reviewing contracts and agreements
  • Setting up new accounts, including managing credit
  • Overseeing order management and entry
  • Providing updates on order status
  • Facilitating order modifications
  • Coordinating delivery and installation schedules
  • Updating production builds and inventory levels
  • Reconciling billing and invoices
  • Generating ad hoc reports as needed

This role requires a minimum of 4 years of customer service experience within a manufacturing or logistics context. Candidates should possess strong time management abilities, effective communication skills across teams, and a solid analytical mindset. Experience in the chemical sector, particularly for health and beauty products, is advantageous.

Technical Skills Required:

  • Proficiency in SAP, MRP, EDI, and ERP systems
  • Advanced skills in Microsoft Excel

Ultimate Staffing Services is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.



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