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Financial Services Representative

2 months ago


Addison, Texas, United States Stellantis Financial Services US Full time
Job Summary

We are seeking a highly skilled and motivated Financial Services Representative to join our team at Stellantis Financial Services US. As a key member of our collection team, you will be responsible for negotiating with customers to resolve delinquent accounts and ensure timely payments.

Key Responsibilities
  • Delinquent Account Resolution: Negotiate with customers to bring delinquent accounts up to date, utilizing effective communication and problem-solving skills.
  • Collection and Analysis: Review customer files, identify opportunities for resolution, and implement strategies to minimize delinquency.
  • Communication and Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Compliance and Regulatory Requirements: Ensure all activities are conducted in compliance with company policies, procedures, and regulatory requirements.
Requirements
  • High School Diploma or Equivalent
  • Strong Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Computer Skills and Knowledge of MS Excel and MS Word
What We Offer
  • Competitive Salary and Bonus Structure
  • Comprehensive Benefits Package
  • Opportunities for Professional Growth and Development