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Financial Services Representative
2 months ago
We are seeking a highly skilled and motivated Financial Services Representative to join our team at Stellantis Financial Services US. As a key member of our collection team, you will be responsible for negotiating with customers to resolve delinquent accounts and ensure timely payments.
Key Responsibilities- Delinquent Account Resolution: Negotiate with customers to bring delinquent accounts up to date, utilizing effective communication and problem-solving skills.
- Collection and Analysis: Review customer files, identify opportunities for resolution, and implement strategies to minimize delinquency.
- Communication and Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Compliance and Regulatory Requirements: Ensure all activities are conducted in compliance with company policies, procedures, and regulatory requirements.
- High School Diploma or Equivalent
- Strong Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Basic Computer Skills and Knowledge of MS Excel and MS Word
- Competitive Salary and Bonus Structure
- Comprehensive Benefits Package
- Opportunities for Professional Growth and Development