Event Coordination Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Sage Hospitality Full time

About Us:

Sage Hospitality is dedicated to providing exceptional experiences in the hospitality industry. Our commitment to excellence is reflected in our vibrant culture and the luxurious atmosphere we create for our guests. We pride ourselves on our ability to offer personalized service that exceeds expectations, ensuring every visitor feels valued and welcomed.

Position Overview:
We are currently looking for a Conference Services Manager to join our dynamic team. This role is pivotal in orchestrating the intricate details of large group and convention bookings, ensuring that every aspect of the event is meticulously planned and executed.

Key Responsibilities:

  • Oversee the planning and management of meetings, conventions, and related activities.
  • Lead Banquet Event Order (BEO) meetings and collaborate with hotel staff to ensure seamless event delivery.
  • Achieve productivity and activity goals set by management.
  • Coordinate all group business, maintaining effective communication with clients and internal teams.
  • Ensure accurate and organized file management to facilitate efficient service.
  • Develop and maintain strong customer relationships through professional communication.
  • Focus on revenue-generating activities while maximizing client satisfaction.
  • Detail and confirm all program requirements with clients, ensuring clarity on all aspects of the event.
  • Manage function details to meet program requirements and handle any customer concerns promptly.
  • Oversee billing details for hotel groups, ensuring accuracy in financial transactions.
  • Contribute to the enhancement of hotel convention services through analysis and feedback.
  • Monitor event budgets to maximize revenue and minimize costs.
  • Facilitate pre-conference meetings to align client expectations with hotel capabilities.
  • Close out all group events in the sales system, ensuring all details are finalized.

Qualifications:

Education: A minimum of two years of post-secondary education.

Experience: At least one to two years in a similar role within the hospitality sector.

Skills:

  • Proficient knowledge of banquet and catering operations.
  • Familiarity with computer systems and software.
  • Strong organizational and supervisory skills.
  • Excellent communication abilities for effective interaction with guests and team members.
  • Ability to manage physical demands associated with the role.

Work Environment:
This position primarily operates indoors, with occasional outdoor responsibilities. The role may involve varying temperatures and physical activities.

Salary: Competitive salary range.


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