Customer Service Retail Associate

1 week ago


Erie, Pennsylvania, United States Schwebel's Full time

We are seeking a Retail Sales Associate to become a vital part of Schwebel's at our outlet store on a part-time schedule. This position offers flexible hours ranging from 19 to 29 hours per week, with a starting wage of $14 per hour, potentially increasing to $15 per hour for those who choose to forgo health insurance after a specified period.

Key Responsibilities:

  • Greet and assist customers in selecting products.
  • Provide detailed information regarding product availability.
  • Respond to phone inquiries in a professional manner.
  • Process transactions with accuracy and efficiency.
  • Maintain a clean, organized, and well-stocked store environment.
  • Support inventory management tasks.
  • Accurately price and label merchandise.
  • Ensure the sales floor is adequately stocked.
  • Uphold exceptional customer service standards.
  • Address customer inquiries and concerns in a timely manner.

Requirements:

  • Must be at least 18 years of age.
  • Completion of a computerized assessment is required.
  • Availability to work during weekends is essential.
  • Proficient in operating cash registers and credit card machines.
  • Familiarity with suggestive selling techniques is preferred.
  • Basic computer skills are necessary.
  • Ability to stand for extended periods is required.
  • Strong verbal and written communication skills are a must.
  • Excellent prioritization and organizational skills.
  • Previous experience in retail is advantageous.

Note: Additional responsibilities may be assigned as needed.



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