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Retail Sales Associate

2 months ago

Erie, Pennsylvania, United States Curaleaf Holdings, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Curaleaf Holdings, Inc. in Erie, PA. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, developing strong relationships with patients, and ensuring a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service in accordance with established standards.
  • Develop and maintain rapport with patients, vendors, service providers, and staff.
  • Ensure members' concerns and/or questions are solved and answered promptly and efficiently.
  • Recommend and select the proper medicine for patients depending on their individual needs.
  • Communicate the effects of different types of cannabis to patients clearly and effectively.
  • Ensure strict controls to protect organization assets at the direction of management.
  • Set up and break down display cases daily.
  • Assist in display maintenance and housekeeping.
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Answer phone calls and forward to the appropriate staff member.
  • Maintain the dispensary's cleanliness, including dusting, glass cleaning, vacuuming, sweeping, and sanitization.
  • Maintain a positive work environment conducive to trust and respect.
  • Maintain strictest confidentiality in compliance with HIPAA guidelines.
Requirements
  • High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
  • Retail, cash handling, and Point of Sales (POS) experience required.
  • Working knowledge of Microsoft Office.
  • Experience in the medical cannabis industry desirable, but not required.
  • Must be 21 years old.
  • Subject to background check per state cannabis regulations.
  • Must be able to work weekends and some holidays.
  • Excellent oral and written communication skills.
  • Proficient computing skills.
  • Innate desire to achieve success and a work ethic to match.
  • Ability to critically think and problem solve without direction.
  • High level of integrity.
About Curaleaf Holdings, Inc.

Curaleaf Holdings, Inc. is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, we provide industry-leading service, product selection, and accessibility across the medical and adult-use markets.