Customer Service Representative
4 days ago
**Job Summary**
The Customer Service Team Member will be responsible for ensuring that all guests have an outstanding experience at Modwash. This role requires a strong focus on delivering exceptional customer service, educating guests on the benefits of our memberships, and navigating them through the wash experience.
**Key Responsibilities**
• Provide superior customer service for all guests, ensuring a positive and memorable experience
• Assist both team members and customers, promoting a collaborative and supportive work environment
• Inform customers about the benefits of our membership packages, highlighting the value and convenience they offer
• Navigate customers through the wash experience, ensuring a smooth and efficient process
• Exceed service goals and sales, driving business growth and revenue
• Maintain a clean and safe facility, adhering to company standards and regulations
**Requirements**
• High school diploma or equivalent
• Customer service, retail sales associate, production associate, or car wash experience preferred but not required
• Strong interpersonal skills, with the ability to build rapport with guests and colleagues
• High energy with a positive outlook, able to work in a fast-paced environment
• Ability to work a flexible schedule and work outdoors in all weather conditions
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