Customer Service Retail Specialist

2 months ago


Erie, Pennsylvania, United States Schwebel's Full time

We are seeking a Retail Sales Associate to support Schwebel's at our outlet store on a part-time schedule. This position offers between 19-29 hours weekly, starting at a wage of $14 per hour, with the potential to increase to $15 per hour for those who choose to forgo health insurance after a specified period.

Key Responsibilities:

  • Greet and assist customers in selecting products.
  • Provide detailed information regarding product availability.
  • Respond to phone inquiries in a professional manner.
  • Process transactions with accuracy and efficiency.
  • Maintain a clean, organized, and well-stocked store environment.
  • Support inventory management tasks.
  • Accurately price and label merchandise.
  • Ensure sufficient stock levels are maintained on the sales floor.
  • Uphold exceptional customer service standards.
  • Address customer inquiries and concerns in a timely manner.

Requirements:

  • Must be at least 18 years old.
  • Completion of a computerized assessment is required.
  • Availability to work on weekends is necessary.
  • Proficient in operating cash registers and credit card machines.
  • Experience with suggestive selling techniques is preferred.
  • Basic knowledge of laptop operations is required.
  • Ability to stand for prolonged periods is essential.
  • Strong verbal and written communication skills are necessary.
  • Excellent prioritization skills are important.
  • Previous retail experience is advantageous.

Note that additional responsibilities may be assigned beyond those outlined in this job description.



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