Patient Account Representative

6 days ago


Birmingham AL USA, United States Guidehouse Full time

Job Summary


We are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Guidehouse. As a Patient Account Representative, you will play a critical role in processing overpayments made to our Management Services Organization (MSO).


Key Responsibilities




  • Process returned refunds, scan and validate refund department batches.




  • Communicate issues to management in a timely manner.




  • Perform other duties as assigned by direct supervisors.




  • Utilize good written and verbal communication skills to effectively interact with colleagues and management.




  • Develop basic computer skills to efficiently process and manage data.




Requirements




  • High school diploma or equivalent.




Preferred Qualifications




  • Two years of related experience and general knowledge of payor-specific or medical specialty billing.




  • Knowledge of CPT and ICD-9 coding.




What We Offer


Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.


Benefits include:




  • Medical, Rx, Dental & Vision Insurance




  • Personal and Family Sick Time & Company Paid Holidays




  • Position may be eligible for a discretionary variable incentive bonus




  • Parental Leave




  • 401(k) Retirement Plan




  • Basic Life & Supplemental Life




  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts




  • Short-Term & Long-Term Disability




  • Tuition Reimbursement, Personal Development & Learning Opportunities




  • Skills Development & Certifications




  • Employee Referral Program




  • Corporate Sponsored Events & Community Outreach




  • Emergency Back-Up Childcare Program




About Guidehouse


Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.


Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.


If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.



  • Birmingham, AL, USA, United States Guidehouse Full time

    Job Summary:Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will play a critical role in ensuring the accuracy and efficiency of our financial services operations.Key Responsibilities:Process and reconcile patient accounts, ensuring accurate and timely payment...


  • Birmingham, AL, USA, United States Guidehouse Full time

    Job Summary:Guidehouse is seeking a highly organized and detail-oriented Patient Account Representative to join our team. As a Patient Account Representative, you will be responsible for processing overpayments made to the Management Services Organization (MSO). This role requires strong communication skills, basic computer skills, and the ability to work...


  • Birmingham, Alabama, United States Guidehouse Full time

    Job Summary:Guidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will play a critical role in processing overpayments made to UAB Hospital/PFS, ensuring accurate and timely resolution of patient accounts.Key Responsibilities:Process returned refunds and route insurance payer requests...


  • Birmingham, Alabama, United States Guidehouse Full time

    About the RoleGuidehouse is seeking a highly skilled Patient Account Representative to join our team. As a Patient Account Representative, you will play a critical role in ensuring the accuracy and efficiency of patient account processing.Key ResponsibilitiesProcess returned refunds and route insurance payer requests for processingAssist the team with...


  • Birmingham, AL, United States Guidehouse Full time

    Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do:Patient Account Representative will be responsible, but not limited to the following:Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.Answer the calls...


  • Birmingham, Alabama, United States Guidehouse Full time

    About the Role:The Patient Account Representative plays a crucial role in ensuring the smooth operation of our healthcare financial processes. As a key member of our team, you will be responsible for reviewing accounts from our work queue, contacting insurance companies for resolution and payment, and ensuring that all claim edits in our billing systems are...


  • Birmingham, Alabama, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Patient Account Representative to join our team at Guidehouse. As a key member of our Patient Accounting department, you will play a critical role in ensuring the accurate and timely processing of patient accounts.Key ResponsibilitiesAccount Resolution: Resolve patient account discrepancies...


  • BIRMINGHAM, United States Guidehouse Full time

    Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneWhat You Will Do:Patient Account Representative will be responsible, but not limited to the following:Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.Answer the calls...


  • BIRMINGHAM, United States Guidehouse Full time

    Job Family:Patient Account RepresentativeTravel Required:NoneClearance Required:NoneThe Patient Account Representative will assist interpret hospital policies, procedures, and services, and obtain solutions to problems and concerns. May also assist in the handling of patient inquiries, correct/update billing details. This is onsite in Birmingham, AL.What You...


  • Birmingham, Alabama, United States Guidehouse Full time

    Job Title: Patient Account Representative Team LeadAbout the Company: Guidehouse is a leading healthcare company that provides innovative solutions to its clients. The Patient Account Representative Team Lead position involves overseeing daily operations of assigned projects and providing essential support to develop, implement, and achieve operational goals...


  • Birmingham, AL, USA, United States Lee Strong - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and results-driven Insurance Account Representative to join our team at Lee Strong - State Farm Agent. As an Insurance Account Representative, you will play a critical role in building and maintaining strong relationships with our clients, identifying their insurance needs, and providing tailored solutions to...


  • Birmingham, AL, USA, United States Guidehouse Full time

    About the Role:We are seeking a highly skilled and detail-oriented Financial Services Coordinator to join our team at Guidehouse. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and efficiency of our financial processes.Key Responsibilities:Process and reconcile overpayments made to UAB Hospital/PFS, ensuring...


  • Birmingham, AL, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Patient Account Representative to join our team at Guidehouse. As a key member of our healthcare billing team, you will be responsible for performing specific areas of billing, follow-up, account resolution, adjustment posting, and scanning as required.Key ResponsibilitiesVerify Payments:...

  • Sales Representative

    3 months ago


    Birmingham, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...


  • Birmingham, AL, USA, United States Guidehouse Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Admissions Representative to join our team at Guidehouse. As an Admissions Representative, you will be responsible for ensuring that patient accounts are financially secure and that all necessary documentation is completed in a timely and accurate manner.Key ResponsibilitiesPerform insurance...


  • Tampa, FL , USA, United States AdventHealth Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Account Representative to join our team at AdventHealth Tampa. As a key member of our Patient Financial Services department, you will play a critical role in ensuring the accurate and timely processing of insurance claims, billing, and payments.Key Responsibilities:Process daily and...

  • Account Representative

    14 hours ago


    Grand Rapids, MI , USA, United States Pine Rest Christian Mental Health Services Full time

    About UsPine Rest Christian Mental Health Services is a leading non-profit behavioral health system in the country, with a 220-acre main campus and a network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.Our MissionWe believe in the power of healing and that everyone in...


  • Birmingham, AL, USA, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled Central Denials Account Representative to join our team at Guidehouse. As a key member of our healthcare claims team, you will play a critical role in resolving account balances and ensuring accurate reimbursement for our clients.Key ResponsibilitiesConduct thorough account reviews to determine the appropriate...


  • Birmingham, United States Conifer Health Solutions Full time

    Job DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...


  • Birmingham, AL, USA, United States Conifer Revenue Cycle Solutions Full time

    Job SummaryAs a Patient Access Representative II with Conifer Revenue Cycle Solutions, you will play a critical role in supporting the efficient operation of our healthcare facilities. Your duties will include performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining...