Student Account Specialist
3 days ago
Florida International University seeks a highly skilled and customer-focused individual to join our team as a Student Account Generalist. In this role, you will provide exceptional support to prospective and current students, parents, and faculty/staff in various areas, including Admissions, Financial Aid, Registration, and OneStop Enrollment Services.
Key Responsibilities- Provide assistance and support to Student Financial Services operations within the Office of the Controller.
- Offer excellent customer service and support via various channels to resolve problems and address issues from students, parents, faculty, staff, and academic departments.
- Collaborate with student advisors, colleges, or other University departments to clarify situations as needed.
- Provide support and up-to-date information to prospective and current students in areas such as Admissions, Financial Aid, Registration, OneStop, and Graduation, as assigned.
- Assist with updating student account information in PeopleSoft or other ERP software programs to ensure data integrity.
- May participate in banking and/or University Card processes as assigned.
- May assist with reviewing and analyzing banking activities related to student accounts.
- Serve as a backup within the department and assist with various Student Financial functions as needed.
- Assist with special projects as assigned.
- Bachelor's degree and 1 year of relevant experience.
- Customer service experience.
- Experience working in Higher Education.
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Student Account Specialist
5 days ago
Miami, Florida, United States Florida International University Full timeJob SummaryFlorida International University is seeking a highly skilled and detail-oriented individual to join our team as a Student Account Generalist. As a key member of our Student Financial Services department, you will play a critical role in providing exceptional customer service to prospective and current students, parents, and faculty/staff.Key...
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Student Financial Assistance Specialist
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Student Account Generalist I – BBC
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Accounting Specialist
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Accounting Specialist
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Administrative Support Specialist
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Senior Accounting Specialist
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