Field Service Technician

2 hours ago


Baltimore, Maryland, United States Beneficial Talent Source Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at Beneficial Talent Source. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.

Responsibilities:
  • Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
  • Complete required service reports and communicate to relevant persons.
  • Communicate/coordinate field service activities with customer and/or local company sales personnel.
  • Provide telephone technical support to customers and service partners.
  • Promote Service Contracts through customer interaction and communication.
Requirements:
  • Minimum of 3-years' experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units.
  • Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
  • Experience in repairing of industrial recirculating chillers is preferred.
  • Previous field service is a plus.
  • Working knowledge with Microsoft Office: Outlook/Email, Excel, and Word.
What We Offer:
  • New Van/Truck every 2 years.
  • 401-k company matches 4% on the first 6% contributed (90-day probationary period to get enrolled).
  • Health insurance cost for a family = $85 / payroll period (eligible 1st of the month after starting).
  • 2 weeks of vacation (can negotiate some).
  • 5 sick days.
  • 5% of base pay bonus incentive.
  • 1k longevity bonus.
  • 1k no call-outs or sick day bonus.
  • Company credit card so no fronting expenses.
  • Laptop, iPad, iPhone all provided.
  • $70 per Diem per day when traveling with overnights.

We are an Equal Employment Opportunity employer and do not discriminate against any applicant for employment or becoming an employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.



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