Field Service Technician

7 days ago


Baltimore, Maryland, United States BCforward Full time
Job Description

Job Title: Digital Press Operator

Job Summary: BCforward is seeking a highly motivated Field Technician to join our team. As a Field Technician, you will be responsible for providing technical support and services to our clients.

Key Responsibilities:

  • Apply technical knowledge to operate and maintain digital press equipment.
  • Integrate technical knowledge and business understanding to create solutions for customers.
  • Resolve technical incidents independently and work with team members to resolve more complex incidents.
  • Identify potential escalations and alert management proactively.
  • Apply HP solutions to meet customer needs.
  • Balance internal needs with customer needs.
  • May identify additional services that could lead to future service revenue growth.
  • May provide technical consulting during contract renewal discussions.
  • Build strong relationships with management in assigned accounts.
  • Influence delivery decisions on assigned account plans.
  • Drive Customer Expectation management as part of escalation process.
  • Manage small projects/programs in the team.

Requirements:

  • Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired.
  • Broad knowledge of HP products and services offerings.
  • Basic knowledge of corporate organization, job, and policies.
  • Comprehensive business, technical, or functional knowledge.
  • Well-versed in core technical competencies (electronics and mechanical troubleshooting).
  • Communicate effectively and tactfully to technical level, first- and middle-level management within an organization.
  • Active listening skills and ability to adjust messages to audience level.
  • Problem-solving skills (proactive, reactive, and creative).
  • Able to identify alternative actions, sets appropriate priorities, and identifies creative and practical solutions.
  • Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation.
  • Basic project management, communication, and analytical skills.

Benefits:

  • BCforward offers a comprehensive benefits package including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.



  • Baltimore, Maryland, United States Laitram Full time

    Field Technician (Optimization Services Group)Laitram, a prominent name in conveyor technology solutions, is looking for a dedicated Field Technician to become part of their Optimization Services Group in North America. This position focuses on delivering optimization services for material handling systems, which includes on-site installations, assessments,...


  • Baltimore, Maryland, United States Cennox Full time

    Experienced Field Technicians WantedCennox is seeking a skilled Field Service Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals who are ready to work in an environment that allows them to grow as Cennox grows.Why Choose Cennox?Competitive Compensation and Comprehensive TrainingCompany...


  • Baltimore, Maryland, United States RL Controls Full time

    Job OverviewPosition: Field Service Technician with RF ExpertiseLocation: Not specifiedEmployment Type: Full-timeSector: TransportationCompany Overview:RL Controls, LLC (RLC) is a certified systems integrator dedicated to addressing the varied technical requirements of the mass transportation sector. Our primary focus is on system technologies that enhance...


  • Baltimore, Maryland, United States Cummins Full time

    Job SummaryWe are seeking a highly skilled Field Service Power Generation Technician to join our team at Cummins Inc. This role involves providing technical support and maintenance services for our power generation products.Key ResponsibilitiesPerform preventative maintenance and repairs on generators and components at customer sites with minimal...


  • Baltimore, Maryland, United States ABB Full time

    Senior Resident Field Service TechnicianAt ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals to develop sustainable solutions. Embark on your ABB journey.This position...


  • Baltimore, Maryland, United States Virtek Vision Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Service Engineer/Technician to join our team at Virtek Vision. As a key member of our service team, you will be responsible for installing and training customers on our laser-based projection and inspection systems, as well as providing on-site service and troubleshooting support.Key...


  • Baltimore, Maryland, United States Naes LLC Full time

    About the Role**Job Summary**We are seeking a highly skilled and motivated Field Solar Technician to join our team at Naes LLC. As a Field Solar Technician, you will be responsible for providing maintenance and repairs on a wide variety of solar and battery energy systems in an assigned geographic location.Key ResponsibilitiesRespond to tickets from dispatch...


  • Baltimore, Maryland, United States AGS Full time

    Job OverviewThe Field Service Operations Manager position combines administrative support and project management. This role is responsible for assisting the Regional Service Manager or Field Service Supervisor in day-to-day activities in regard to administrative support and technician scheduling. The position will function as the project manager for critical...


  • Baltimore, Maryland, United States AGS Full time

    Job OverviewThe Field Service Operations Manager position combines administrative support and project management. This position is responsible for assisting the Regional Service Manager or Field Service Supervisor in day-to-day activities in regard to administrative support and technician scheduling. The position will function as the project manager for...

  • Service Technician

    1 week ago


    Baltimore, Maryland, United States Hobart Service Full time

    Job SummaryHobart Service is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service and repair solutions to our customers in the commercial food equipment industry.Key ResponsibilitiesElectrical and Mechanical Troubleshooting: Use your technical expertise to diagnose and repair...


  • Baltimore, Maryland, United States Filamatic Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Filamatic, a leading manufacturer of industrial packaging machinery for the Pharmaceutical, Biotech, Diagnostic, and Cannabis Industries.Key ResponsibilitiesInstall and maintain complex equipment at client sites, utilizing detailed and general instruction to assemble,...


  • Baltimore, Maryland, United States Piper Companies Full time

    Piper Companies is seeking a skilled Security Service Technician to join their team in a business networking company. This is a direct hire position where the client is looking to move quickly.Key Responsibilities of the Security Service Technician:Install, troubleshoot, maintain, and repair access control and CCTV systems, including infrastructure,...


  • Baltimore, Maryland, United States Talent Strategy Full time

    Job OverviewPosition: Heavy Machinery Technician (Field or Workshop)Location: Not SpecifiedCompensation: Competitive Pay RangeWorking Hours: Standard Business Hours with Potential OvertimeAs a Heavy Machinery Technician, you will be tasked with the inspection, diagnosis, repair, and maintenance of various crane systems, including mobile cranes and boom...


  • Baltimore, Maryland, United States Shimadzu Scientific Instruments Full time

    WHO WE ARE:Founded in 1975, Shimadzu Scientific Instruments stands as a premier provider of analytical instruments, physical testing solutions, and environmental monitoring systems globally. Innovative scientific research and manufacturing excellence continue to enhance Shimadzu's stellar reputation for "Excellence in Science." Our dedicated professionals...


  • Baltimore, Maryland, United States Fitness Machine Technicians of BaltimoreDC Full time

    Position Available: Field Service TechnicianFitness Machine Technicians of Baltimore/DC is on the lookout for a dedicated Field Service Technician to provide repair and maintenance services for a diverse range of fitness equipment in both residential and commercial settings. This role is ideal for individuals who are proactive and possess strong customer...


  • Baltimore, Maryland, United States Fitness Machine Technicians of BaltimoreDC Full time

    Position Available: Field Service TechnicianFitness Machine Technicians of Baltimore/DC is on the lookout for a dedicated Field Service Technician to provide repair and maintenance services for a diverse range of fitness equipment, catering to both residential and commercial clients. This role is ideal for individuals who are proactive and possess a strong...


  • Baltimore, Maryland, United States Fitness Machine Technicians of BaltimoreDC Full time

    Position Available: Field Service TechnicianFitness Machine Technicians of Baltimore/DC is on the lookout for a dedicated Field Service Technician to provide repair and maintenance services for both residential and commercial fitness equipment. This role is ideal for individuals who are proactive and have a strong focus on customer satisfaction and quality...


  • Baltimore, Maryland, United States Clean Harbors Full time

    About the RoleClean Harbors is seeking a highly skilled Field Service Technician I to join our team in Baltimore, MD. As a key member of our safety-conscious team, you will be responsible for performing tasks associated with hazardous waste cleanup, site remediation, equipment decontamination, and handling of hazardous materials.Key ResponsibilitiesEnsure...


  • Baltimore, Maryland, United States Leisnoi Incorporated Full time

    Job Title: Help Desk TechnicianLeisnoi Incorporated is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our customers.Key Responsibilities:Provide technical support and assistance to customers via phone, email, and in-person.Identify and resolve...


  • Baltimore, Maryland, United States Aerotek Full time

    **Job Title: Field Technician****Job Description**We are seeking a skilled Field Technician to support our Land Survey team in the Baltimore, MD area. As a Field Technician, you will be responsible for assisting our surveyors in the field, ensuring accurate data collection and timely project completion.**Key Responsibilities:*** Assist surveyors in the...