Customer Solutions Associate
6 days ago
About the Role:
Adecco US, Inc. is seeking a highly skilled Customer Solutions Coordinator to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring seamless order-to-cash processes.
Key Responsibilities:
- Proactive Communication: Develop and maintain strong relationships with customers and internal stakeholders through effective communication, providing timely updates on project timelines, scope changes, and any new information impacting order fulfillment.
- End-to-End Ownership: Process sales orders in SAP and service work orders in Salesforce, taking full ownership of the process and ensuring smooth installation workflows and order fulfillment.
- Project Management: Coordinate with cross-functional teams, customers, and third-party vendors to ensure timely project completion and customer satisfaction.
Benefits:
- $20.00 to $25.00 per hour
- Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
- Paid leave, including Paid Sick Leave, and Holiday pay where applicable
Equal Opportunity Employer:
Adecco US, Inc. is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.
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