Shift Operations Manager
3 days ago
Estimated Salary: $60,000 - $80,000 per year.
About StarbucksAt Starbucks, we are committed to inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time. We believe that our partners (employees) are the key to our success and strive to create an inclusive and welcoming work environment.
Job DescriptionThe Shift Operations Manager plays a critical role in executing store operations during scheduled shifts. This includes deploying partners, delegating tasks, and ensuring that all customers receive legendary service.
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
- Anticipate customer needs by constantly evaluating the environment and communicating information to the manager.
- Assist with new partner training and contribute to positive team environment.
- Deliver legendary customer service and develop positive relationships with the shift team.
We are seeking candidates with strong leadership and communication skills, as well as experience in a customer-facing role. The ideal candidate will have:
- One year of customer service experience in a retail or restaurant environment.
- Maintained regular and consistent attendance and punctuality.
- Available to work flexible hours, including evenings, weekends, nights, and holidays.
As a Shift Operations Manager at Starbucks, you will enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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