Shift Operations Manager

3 days ago


Delray Beach, Florida, United States Starbucks Full time
Job Title: Shift Operations Manager

Estimated Salary: $60,000 - $80,000 per year.

About Starbucks

At Starbucks, we are committed to inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time. We believe that our partners (employees) are the key to our success and strive to create an inclusive and welcoming work environment.

Job Description

The Shift Operations Manager plays a critical role in executing store operations during scheduled shifts. This includes deploying partners, delegating tasks, and ensuring that all customers receive legendary service.

  • Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
  • Anticipate customer needs by constantly evaluating the environment and communicating information to the manager.
  • Assist with new partner training and contribute to positive team environment.
  • Deliver legendary customer service and develop positive relationships with the shift team.
Required Skills and Qualifications

We are seeking candidates with strong leadership and communication skills, as well as experience in a customer-facing role. The ideal candidate will have:

  • One year of customer service experience in a retail or restaurant environment.
  • Maintained regular and consistent attendance and punctuality.
  • Available to work flexible hours, including evenings, weekends, nights, and holidays.
Benefits

As a Shift Operations Manager at Starbucks, you will enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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