Retail Operations Leader
1 week ago
Position Overview
As the Store Manager for our esteemed footwear retail location, you will spearhead the team with a primary emphasis on delivering exceptional customer service, driving sales performance, and nurturing a high-achieving workforce.
About Munro Footwear Group
Established in 1962, Munro Footwear Group has evolved from a modest family-run enterprise into one of Australia's premier retailers and wholesalers of footwear. With a commitment to quality and style, we offer a diverse range of footwear brands, including Midas, Django and Juliette, Mathers, and Williams, all crafted from luxurious materials.
Your Responsibilities
In this pivotal role, you will elevate the store's performance by fostering a positive shopping experience, enhancing sales figures, and upholding operational excellence. Utilizing a state-of-the-art Point of Sale system, you will be equipped to meet these objectives effectively.
Key Duties
- Deliver and uphold a superior level of customer service
- Ensure visual merchandising standards and effective stock management
- Oversee staff scheduling and manage wage expenditures
- Inspire and motivate your team to reach store goals
- Provide coaching, development, and mentorship to team members
Qualifications and Skills
- A genuine passion for team development and coaching
- Exceptional organizational abilities with a knack for multitasking
- Ability to cultivate a customer-centric culture
- Proven track record of driving team performance
- Enjoy a balanced work-life schedule with no late-night shifts
- Benefit from a generous employee discount across all brands
- After a year of service, enjoy additional leave days as part of our employee benefits
- Participate in our referral program and earn rewards
We celebrate diversity and welcome individuals from various backgrounds and experiences, as it enriches our community. If you are passionate about footwear and leadership, we encourage you to consider this opportunity.
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