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Retail Store Leader
2 months ago
Company: The Body Shop International Limited
About The Body ShopFounded in 1976 by Anita Roddick, The Body Shop has always aimed to be a business that serves a greater purpose. We are proud to lead the way in cruelty-free beauty, maintaining our status as the original ethical beauty brand. Our commitment to empowering individuals and nurturing our planet is at the core of our operations. We embrace our activist heritage, which influences everything from our iconic marketing to our vegetarian offerings and renowned campaigns. We are unafraid to voice our beliefs and challenge the status quo.
At The Body Shop, we are dedicated to creating a positive impact economically, socially, and environmentally. Our resolve to advocate for our values is stronger than ever. We seek a dynamic individual who is ready to innovate and drive change.
Your Role OverviewAs a Store Manager, you will be an inspiring leader who embodies our brand's values and champions our business philosophy. With unparalleled expertise in beauty retail, you will steer the store and your team towards achieving retail excellence, impressive sales figures, and a memorable customer experience.
Key ResponsibilitiesCustomer Engagement - We are looking for a leader who can cultivate a customer-centric atmosphere, guiding the team to enhance customer interaction and bring our brand's essence to life. The Store Manager will play a crucial role in fostering consumer loyalty and strengthening The Body Shop's brand presence.
Performance Management - Proven experience in beauty retail management is essential. You will be responsible for achieving sales and performance objectives through exceptional planning and organizational skills. Strong inventory management capabilities and the ability to adapt to change are critical. You will utilize data insights to make informed commercial decisions that drive sales and team performance. A thorough understanding of the beauty industry and a passion for our products are vital.
Team Leadership - Our team is the foundation of our success. We value leaders who can effectively manage and collaborate with their teams, swiftly addressing any challenges that arise. Excellent communication skills and the ability to develop team members according to the store's and customers' needs are essential. We seek a flexible and responsible role model who can attract and retain talent that aligns with our brand ethos. Identifying potential leaders and nurturing current team members to excel is a key expectation.
What We Seek- Experience in beauty retail and team leadership
- Proven ability to meet sales and performance targets with strong planning and organizational skills
- Experience in utilizing data for sound business decisions
- Collaborative mindset within a feedback-driven culture
- Team coaching and development expertise
- Exceptional communication and operational skills
- Leadership capabilities to drive personal and business success
- Proficient IT skills
- Willingness to work flexible hours, including weekends
Commercial Acumen
Leadership Excellence
Professional Integrity
Purpose-Driven Approach