Patient Engagement Specialist
2 weeks ago
The Center for Alcohol & Drug Treatment is on the lookout for a dedicated Peer Recovery Support Specialist to enhance our team at the Office Based Opioid Treatment (OBOT) facility. This role serves as the initial point of contact for individuals seeking assistance, delivering exceptional customer service and support. Key responsibilities encompass patient registration, insurance validation, MNSure application processing, and providing Peer Recovery Specialist services. The ideal candidate will possess outstanding communication abilities, a keen attention to detail, and a compassionate demeanor towards patients.
Key Responsibilities:
- Facilitate patient registration and maintain updated records
- Assist clients with necessary documentation and MNSure applications
- Confirm insurance coverage and benefits
- Manage phone inquiries and deliver customer support
- Ensure confidentiality of patient records
- Collaborate with team members and undertake additional tasks as required
Required Qualifications:
- Minimum age of 18 years
- High school diploma or GED is mandatory
- Certification as a Peer Recovery Specialist is essential
- Completion of a background check and CPR/First Aid certification is necessary
- Prior experience in healthcare administration is advantageous
- Understanding of HIPAA regulations and electronic health records is preferred
Employee Benefits:
- Comprehensive health, dental, and vision insurance
- 401K plan with employer contributions
- Paid time off, holidays, and professional development opportunities
- Disability and life insurance coverage
- Tuition reimbursement and Employee Assistance Program
About Our Organization:
The Center for Alcohol & Drug Treatment is an equal opportunity employer dedicated to supporting individuals on their recovery journey. We foster a positive workplace culture and provide avenues for professional growth within our organization.
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