Customer Experience Specialist
6 days ago
About DISH
DISH is a leading provider of satellite television services, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a focus on delivering exceptional customer experiences.
Job DescriptionJob Duties and Responsibilities
- Represent DISH in customers' homes, delivering TV and Smart Home solutions to millions of customers.
- Build rapport with customers, educating and connecting them with every home visit.
- Install and configure DISH equipment, ensuring a seamless customer experience.
- Provide technical support and troubleshooting services to resolve customer issues.
- Work collaboratively with other teams to ensure timely and efficient service delivery.
Requirements
- Aptitude to build rapport quickly and provide excellent customer service.
- Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time, and remain within individual weight limit requirements.
- Ability to crawl into small spaces and work in varying climates/weather conditions.
- A valid driver's license in the state of employment, with a driving record that meets DISH's safety standards.
- Travel may be required.
Benefits
- Guaranteed promotion after 6 months with a $1.00 per hour pay increase.
- Performance Incentives with the potential for up to $6,400 in the first year and $9,100 each following year.
- Paid training, paid time off, and paid holidays.
- 4-day work week with opportunities to work overtime.
- Medical, Dental, Vision, and Life Insurance packages, as well as a Health Savings Account.
- Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans.
- 401(K) with company match and Employee Stock Purchasing Program (ESPP).
- Tuition Reimbursement.
- DISH-supplied van, tools, and uniforms.
What We Offer
DISH is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. We believe in empowering our employees to succeed and thrive in their roles.
-
Customer Experience Representative
6 days ago
Rochester, New York, United States CarMax Full timeCustomer Experience Specialist - $1,500 Sign-On BonusAre you passionate about delivering exceptional customer service? If so, we want you to excel in this role as a Customer Experience Specialist. You will guide customers through the buying and selling process, provide support, conduct vehicle assessments, and ensure a seamless experience. This is a retail...
-
Retail Customer Experience Associate
6 days ago
Rochester, New York, United States The Sherwin-Williams Company Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
-
Customer Engagement Specialist
1 week ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a crucial role in assisting customers with inquiries regarding our diverse range of products and services. Your expertise will help enhance the customer experience and foster loyalty.Key ResponsibilitiesProvide exceptional support to customers by addressing questions related to our offerings...
-
Customer Engagement Specialist
1 week ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a crucial role in enhancing the shopping experience for our valued customers. Your primary responsibilities will include:Customer Assistance: Provide knowledgeable support to customers regarding various products and services.Membership Guidance: Assist customers with inquiries related to...
-
Customer Experience Representative
6 days ago
Rochester, New York, United States Salzman Group Full timeJob DescriptionJob Title: Customer Experience AgentCompany: Salzman GroupJob Type: Full-timeLocation: RemoteJob Category: Customer ServiceAbout Us: Salzman Group is a leading provider of coffee solutions, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Agent to join our team. As a...
-
Customer Support Specialist
1 week ago
Rochester, New York, United States Planned Parenthood of Central & Western New York Full timePosition OverviewAs a Customer Support Specialist, you will be responsible for managing incoming calls and guiding patients through the appointment scheduling process. Your role is crucial in ensuring that patients receive the appropriate care they need.Key ResponsibilitiesHandle incoming calls with professionalism and empathy.Assist patients in identifying...
-
Customer Engagement Specialist
2 weeks ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a vital role in assisting customers with inquiries regarding our diverse range of products and services. Your expertise will help enhance customer satisfaction and loyalty.Key ResponsibilitiesCustomer Assistance: Provide knowledgeable support to customers regarding product features,...
-
Weekend Sales Associate
2 days ago
Rochester, New York, United States LIDS Sports Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Weekend Sales Associate to join our team at LIDS Sports Group. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive and inclusive work environment.Key ResponsibilitiesProvide outstanding...
-
Customer Experience Ambassador
3 days ago
Rochester, New York, United States Serendipity Labs Full timeAbout Serendipity LabsWe are a leading provider of flexible workplace solutions, offering a national network of safe, comfortable, and well-designed work environments for businesses of all types and sizes. Our team is dedicated to delivering exceptional service and creating a welcoming atmosphere for our members and guests.Job SummaryWe are seeking a highly...
-
Customs Logistics Specialist
2 weeks ago
Rochester, New York, United States Brothers International Holdings Full timeAbout Brothers International Food Holdings, LLC: At Brothers International, we are dedicated to producing premium food products that enhance lives and foster connections. Our Ingredients division delivers high-quality fruit and fruit juice concentrates to numerous Fortune 100 food corporations. Our Consumer Packaged Goods (CPG) division encompasses...
-
Customs Logistics Specialist
2 weeks ago
Rochester, New York, United States Brothers International Holdings Full timeAbout Brothers International Food Holdings, LLC: At Brothers International, we are dedicated to producing premium food products that enhance lives and foster connections. Our Ingredients division provides high-quality fruit and fruit juice concentrates to several leading food corporations. Our Consumer Packaged Goods (CPG) division encompasses...
-
Customer Support Specialist II
2 weeks ago
Rochester, New York, United States The University of Rochester Full timeRole Overview:As a Customer Support Specialist II, you will be responsible for delivering prompt and effective assistance to client inquiries through various communication channels, including phone, email, and online platforms.Key Responsibilities:1. Respond to customer inquiries in a timely manner, ensuring adherence to established service and quality...
-
Customer Experience Innovation Manager
6 days ago
Rochester, New York, United States Univera Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Univera Healthcare. As a key member of our organization, you will be responsible for designing and implementing customer-centric strategies that drive business growth and improve member satisfaction.Key ResponsibilitiesDevelop and execute customer experience...
-
Customer Experience Strategy Director
6 days ago
Rochester, New York, United States Univera Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Experience Strategy Manager to join our team at Univera Healthcare. As a key member of our organization, you will be responsible for designing and implementing customer-centric strategies that drive business growth and improve member satisfaction.Key ResponsibilitiesDevelop and implement customer experience...
-
Part Time Sales Associate
3 days ago
Rochester, New York, United States The Tile Shop Full timeJob OverviewThe Tile Shop is seeking a highly motivated and customer-focused Part Time Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Engagement: Work closely with interior...
-
Rochester, New York, United States Irondequoit Location Full timeBecome Part of Our Esteemed TeamAt Irondequoit Location, we pride ourselves on offering flexible work schedules, employee discounts, educational assistance, and engaging recognition programs. Our organization is celebrated nationally as a premier workplace, dedicated to fostering exceptional career opportunities and a supportive work environment.What Our...
-
Sales Associate
1 day ago
Rochester, New Hampshire, United States Carter's Full timeAbout Carter'sCarter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. As a Sales Associate, you will be part of a dynamic team that values customer satisfaction, teamwork, and growth.Job SummaryWe are seeking a Sales Associate to join our team, providing exceptional customer service and...
-
Rochester, New York, United States Oak View Group Full timeJob SummaryThe Oak View Group is seeking a skilled Bartender to join our team at the Mayo Civic Center. As a Bartender, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesDeliver outstanding service to guests, ensuring their needs are met and exceeded.Prepare and serve a...
-
Customs Logistics Specialist
2 weeks ago
Rochester, New York, United States Brothers International Full timeJob OverviewSalary Range: $46K-$57KAbout Brothers International Food Holdings, LLC:At Brothers International, we are dedicated to producing premium food products that enhance lives and foster connections. Our Ingredients division provides high-quality fruit and juice concentrates to several leading food corporations. Our Consumer-Packaged Goods (CPG)...
-
Customer Engagement Specialist
2 weeks ago
Rochester, New York, United States YOUNG MENS CHRISTIAN ASSOCIATION OF ROCHESTER Full timeJob Type: Part-time Compensation: $16/hr. and a Complimentary YMCA MembershipSchedule: 1:00-4:30 PM, Monday, Thursday, and FridayPosition Overview: Under the supervision of the Director, the Customer Engagement Specialist is responsible for creating a welcoming atmosphere for all individuals entering the YMCA. This role emphasizes connecting visitors with...