Customer Support Specialist
1 week ago
As a Customer Support Specialist, you will be responsible for managing incoming calls and guiding patients through the appointment scheduling process. Your role is crucial in ensuring that patients receive the appropriate care they need.
Key Responsibilities- Handle incoming calls with professionalism and empathy.
- Assist patients in identifying the type of appointment required, including new patient visits, follow-ups, and specific health concerns.
- Accurately document patient information and appointment details in the system.
- Provide clear and concise information to patients regarding their appointments.
The ideal candidate will possess strong communication skills and a commitment to providing excellent customer service. Experience in a healthcare setting is preferred but not required.
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Customer Support Specialist II
2 weeks ago
Rochester, New York, United States The University of Rochester Full timeRole Overview:As a Customer Support Specialist II, you will be responsible for delivering prompt and effective assistance to client inquiries through various communication channels, including phone, email, and online platforms.Key Responsibilities:1. Respond to customer inquiries in a timely manner, ensuring adherence to established service and quality...
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Insurance Customer Support Specialist
2 weeks ago
Rochester, New York, United States JM Allstate Agency Full timeJob OverviewBecome a part of JM Allstate Agency, a distinguished insurance firm dedicated to delivering unparalleled customer support and service excellence. We prioritize the importance of personal interaction, offering tailored insurance solutions to our esteemed clientele. As an Insurance Customer Support Specialist, you will play a crucial role in our...
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Overnight Customer Support Specialist
1 week ago
Rochester, New York, United States MAPCO Auto Parks Full timeJob OverviewMAPCO Auto Parks is seeking a dedicated Overnight Customer Support Specialist to join our team at the Airport Parking facility. The ideal candidate will possess a strong background in customer service.Compensation: $15.00 per hourWork Schedule: Saturday, Sunday, Monday, Tuesday, and Friday from 10:30 PM to 7:00 AM. Days off are Wednesday and...
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Customer Support Specialist
2 days ago
Rochester, New York, United States Salzman Group Full timePosition Overview:We are seeking a dedicated and solution-focused individual to enhance our customer service team. As a Customer Experience Agent, you will play a vital role in ensuring that our customers have exceptional experiences with our range of coffee products. You will be equipped with a variety of coffee brewing equipment, enabling you to provide...
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Customer Support Specialist
1 week ago
Rochester, New York, United States Cellular Sales Full timeJob OverviewPosition Title: Call Center RepresentativeIndustry: Customer Service | Business DevelopmentCellular Sales has set itself apart in the wireless sector since its inception by delivering an exceptional customer experience both during and after transactions. With a dedicated workforce exceeding 7000 individuals across over 770 retail outlets in 32...
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Customer Support Representative 1
2 weeks ago
Rochester, New York, United States Ortho Clinical Diagnostics Full timeAbout the RoleOrtho Clinical Diagnostics is seeking a dedicated Customer Service Specialist to enhance our customer interactions.Key Responsibilities:Provide exceptional support to clients, ensuring a positive customer experience.Deliver technical assistance and solutions to inquiries.Engage with stakeholders in both the manufacturing and retail...
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Customer Support Representative 1
2 weeks ago
Rochester, New York, United States Ortho Clinical Diagnostics Full timeAbout the RoleWe are seeking a dedicated Customer Service Specialist to enhance our commitment to excellence in the field of in vitro diagnostics.Key Responsibilities:Provide exceptional customer support and assistance to clients.Focus on delivering a superior customer experience through effective communication.Assist in both manufacturing and retail...
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Radiation Therapy Specialist
2 weeks ago
Rochester, New York, United States HealthCare Support Full timeRadiation Therapy Specialist HealthCare Support is currently seeking a qualified Radiation Therapy Specialist for a temporary assignment. Advantages of working with HealthCare Support:Immediate access to Health Insurance Dental Coverage Life Insurance Options Employee Assistance Program (EAP) Opportunities for investment account access Reimbursement for...
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Technical Customer Support Specialist
2 days ago
Rochester, New York, United States Matrix Innovations Full timeWe are seeking a skilled Technical Customer Advisor to join our team at Matrix Innovations. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process and respond to customer inquiries and orders in a timely and professional manner.Provide technical support...
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IT Technical Support Specialist
40 minutes ago
Rochester, New York, United States New York Technology Partners Full timeJob DescriptionJob Title: Desktop Support SpecialistJob Type: Full-timeLocation: Rochester, NYJob Category: IT & TechnologyJob Type: Contract to HireJob Reference: N/AJob Description:We are seeking a skilled Desktop Support Specialist to join our team at New York Technology Partners. As a Desktop Support Specialist, you will be responsible for providing...
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Customer Support Engineer
2 weeks ago
Rochester, New York, United States Fresenius Kabi USA, LLC Full timeJob OverviewThe Technical Service Specialist plays a crucial role in delivering expert guidance and support to clients regarding the operation and upkeep of company products. As the primary point of contact for customers facing technical and service-related challenges, you will showcase the benefits and applications of our offerings. CollaborationWork in...
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Customer Support Specialist
6 days ago
Rochester, New York, United States Rochester Promotions Firm Full timeJob OverviewRochester Promotions Firm is seeking a highly skilled Telecommunications Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and relationship-building.Key...
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Client Support Specialist
2 weeks ago
Rochester, New York, United States Family Dollar Full timeFamily Dollar - Retail Team Member As a Client Support Specialist at Family Dollar, your role will encompass the following responsibilities: Delivering Outstanding Customer Service: You will be tasked with ensuring that customers receive top-notch assistance during their shopping experience. Welcoming Customers: Greet customers warmly and guide them in...
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Travel Nurse RN Specialist
3 days ago
Rochester, New York, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our...
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Customer Engagement Specialist
2 weeks ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a vital role in assisting customers with inquiries regarding our diverse range of products and services. Your expertise will help enhance customer satisfaction and loyalty.Key ResponsibilitiesCustomer Assistance: Provide knowledgeable support to customers regarding product features,...
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Client Support Specialist
2 weeks ago
Rochester, New York, United States Global Channel Management Full timePosition Overview:The Client Support Specialist plays a crucial role in ensuring customer satisfaction and effective communication between clients and the organization. This position is ideal for individuals with a background in customer service, sales, or related fields.Qualifications:- 1-2 years of experience in a customer-facing capacity, whether in...
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Customer Engagement Specialist
1 week ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a crucial role in assisting customers with inquiries regarding our diverse range of products and services. Your expertise will help enhance the customer experience and foster loyalty.Key ResponsibilitiesProvide exceptional support to customers by addressing questions related to our offerings...
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Customer Support Specialist I
2 weeks ago
Rochester, New York, United States Bausch & Lomb Full timeCustomer Service Associate ILocation: United StatesJob Summary: This position is dedicated to enhancing sales and distribution efforts by delivering exceptional customer support. The role acts as the primary contact for both internal and external inquiries related to Bausch & Lomb's small to medium-sized direct trading partners. The Customer Service...
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Customer Engagement Specialist
1 week ago
Rochester, New York, United States Recreational Equipment Inc Full timePosition OverviewAs a Customer Engagement Specialist, you will play a crucial role in enhancing the shopping experience for our valued customers. Your primary responsibilities will include:Customer Assistance: Provide knowledgeable support to customers regarding various products and services.Membership Guidance: Assist customers with inquiries related to...
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Office Support Specialist
1 week ago
Rochester, New York, United States SERVPRO Full timeJob OverviewPosition Title: Administrative Support SpecialistAre you eager to contribute to a team that makes a difference every day? Join our SERVPRO Franchise as an Administrative Support Specialist and play a vital role in our mission to restore properties to their original condition.Role Summary:We are in search of a remarkable individual with...