Hotel Guest Services Manager

1 week ago


Sedona, Arizona, United States Aimbridge Hospitality Full time
Sedona's Premier Hotel Seeks Experienced Front Desk Agent
Poco Diablo Resort and Spa, a luxurious full-service hotel in Sedona, Arizona, is seeking a highly skilled Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a seamless guest experience.

Key Responsibilities
- Greet and register guests upon arrival
- Handle check-ins and check-outs efficiently and accurately
- Respond to guest inquiries and resolve issues promptly
- Maintain accurate records and reports as required
- Collaborate with other departments to ensure exceptional guest experience

Required Qualifications
- High school diploma or equivalent required
- Previous experience in hospitality industry preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment

Compensation and Benefits
- Competitive salary: $28-$38 per hour based on experience
- Comprehensive medical, dental, and vision benefits
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for advancement and professional growth

About Poco Diablo Resort and Spa
Poco Diablo Resort and Spa is a premier hotel destination in Sedona, Arizona, offering luxurious accommodations, upscale amenities, and breathtaking views of the Red Rocks.

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