Hotel Guest Services Manager
1 week ago
Poco Diablo Resort and Spa, a luxurious full-service hotel in Sedona, Arizona, is seeking a highly skilled Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a seamless guest experience.
Key Responsibilities
- Greet and register guests upon arrival
- Handle check-ins and check-outs efficiently and accurately
- Respond to guest inquiries and resolve issues promptly
- Maintain accurate records and reports as required
- Collaborate with other departments to ensure exceptional guest experience
Required Qualifications
- High school diploma or equivalent required
- Previous experience in hospitality industry preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Compensation and Benefits
- Competitive salary: $28-$38 per hour based on experience
- Comprehensive medical, dental, and vision benefits
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for advancement and professional growth
About Poco Diablo Resort and Spa
Poco Diablo Resort and Spa is a premier hotel destination in Sedona, Arizona, offering luxurious accommodations, upscale amenities, and breathtaking views of the Red Rocks.
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