Hotel Service Representative

4 days ago


Sedona, Arizona, United States Hilton Grand Vacations, Inc. Full time
Company Overview
Hilton Grand Vacations, Inc. is a leading global timeshare company that offers exceptional vacation experiences to its members.

Salary
The estimated salary for this position is $45,000 - $65,000 per year, depending on location and experience.

Job Description
We are seeking a highly skilled and customer-focused Hotel Service Representative to join our team. As a Front Desk Agent, you will be responsible for delivering exceptional service to our guests and owners, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will include:
  • Providing prompt and courteous assistance to guests and owners at the front desk.
  • Handling room assignments, check-ins, and check-outs efficiently and effectively.
  • Responding to guest inquiries and resolving any issues in a timely manner.

Required Skills and Qualifications
To be successful in this role, you will need:
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and multitask effectively.
  • Familiarity with hotel operations and services.

Benefits
We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off. Additionally, you will have access to training and development opportunities to help you grow in your career.

Others
This is a full-time position, and you will be required to work a variety of shifts, including weekends and holidays.

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