Front Desk Hospitality Associate

1 day ago


Sedona, Arizona, United States Hilton Grand Vacations, Inc. Full time
Company Overview
Hilton Grand Vacations, Inc. is a world-renowned leader in the timeshare industry, dedicated to providing unparalleled vacation experiences to its members.

Salary
The estimated annual compensation for this position is between $55,000 and $80,000, depending on factors such as location and experience.

Job Description
We are currently seeking a skilled and detail-oriented Hotel Service Representative to join our team. As a Front Desk Agent, you will play a critical role in ensuring the satisfaction of our guests and owners by providing exceptional service and support during their stay. Key responsibilities will include:
  • Providing attentive and personalized service to guests and owners at the front desk.
  • Efficiently handling room assignments, check-ins, and check-outs while maintaining a high level of accuracy.
  • Addressing guest concerns and resolving issues in a prompt and professional manner.

Required Skills and Qualifications
To excel in this role, you must possess:
  • A high school diploma or equivalent.
  • Outstanding communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Familiarity with hotel operations and services, with a focus on delivering exceptional guest experiences.

Benefits
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement savings plan and generous paid time off policy. You will also have access to ongoing training and development opportunities to enhance your skills and advance your career.

Others
This is a permanent, full-time position requiring flexibility to work various shifts, including evenings, weekends, and holidays.

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