Front Desk Representative
1 week ago
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable. You will register guests, make and modify reservations, and handle various inquiries while maintaining a high level of accuracy and attention to detail.
This role requires excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. You will be responsible for handling cash, operating a hotel switchboard, and responding to guest inquiries in a timely and professional manner.
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, as well as benefits including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
Responsibilities- Register guests and process check-ins and check-outs
- Make and modify room reservations
- Handle guest inquiries and respond to requests in a timely manner
- Operate a hotel switchboard and handle incoming calls
- Process payments and handle cash transactions
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