Front Office Director
3 days ago
We are seeking a highly skilled and experienced Front Office Manager to lead our Guest Services team at Enchantment Group Management Company LLC. The ideal candidate will have a strong background in hotel/resort operations, excellent leadership skills, and a passion for delivering exceptional guest experiences.
The successful candidate will oversee all aspects of the Front Office, including supervision of staff, budgeting, and ensuring that high-quality service standards are met. This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to the success of our luxury resort.
Key Responsibilities:
- Lead and motivate a team of Front Office staff to deliver exceptional guest experiences
- Develop and implement strategies to improve guest satisfaction and loyalty
- Manage budgets and resources to achieve financial targets
- Foster positive relationships with colleagues and external partners
- Stay up-to-date with industry trends and best practices
Requirements:
- Bachelor's degree in Hospitality or related field
- Minimum 2+ years' experience in a senior Front Office role
- Excellent leadership, communication, and problem-solving skills
- Strong knowledge of hotel/resort operations and management systems
- Able to work effectively in a fast-paced environment
Salary: $60,000 - $80,000 per year
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