Front Office Director

3 days ago


Sedona, Arizona, United States Enchantment Group Management Company LLC Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Manager to lead our Guest Services team at Enchantment Group Management Company LLC. The ideal candidate will have a strong background in hotel/resort operations, excellent leadership skills, and a passion for delivering exceptional guest experiences.

The successful candidate will oversee all aspects of the Front Office, including supervision of staff, budgeting, and ensuring that high-quality service standards are met. This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to the success of our luxury resort.

Key Responsibilities:

  • Lead and motivate a team of Front Office staff to deliver exceptional guest experiences
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Manage budgets and resources to achieve financial targets
  • Foster positive relationships with colleagues and external partners
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Bachelor's degree in Hospitality or related field
  • Minimum 2+ years' experience in a senior Front Office role
  • Excellent leadership, communication, and problem-solving skills
  • Strong knowledge of hotel/resort operations and management systems
  • Able to work effectively in a fast-paced environment

Salary: $60,000 - $80,000 per year



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