Lead Community Operations Manager

2 weeks ago


Charlotte, North Carolina, United States AvalonBay Full time

Overview

AvalonBay Communities, Inc. is a prominent equity real estate investment trust (REIT) dedicated to the development, redevelopment, acquisition, and management of unique apartment residences in key markets across the United States. Our mission is to enhance the living experience by delivering exceptional long-term value.

The Role

Are you prepared to guide a premier leasing team and revolutionize the apartment living experience? AvalonBay Communities is in search of a Senior Community Manager to optimize office functions, maintain superior quality standards, and guarantee that residents experience upscale living.

  • Build and nurture positive relationships with residents, addressing their concerns promptly.
  • Consistently uphold lease agreements and community regulations.
  • Coordinate resident events to foster a sense of belonging.
  • Oversee the property's financial management, including budget, revenue, expenses, and capital enhancements.

You Have:

  • High School diploma or equivalent (GED) required
  • Bachelor's degree preferred
  • A minimum of 5 years of experience in multi-family property management
  • At least 3 years of experience in managing personnel
  • Expertise in community operations, financial performance, customer service, communication, and staffing
  • Demonstrated ability to effectively resolve resident issues
  • Support and mentor team members for enhanced performance
  • Exhibit professional judgment and manage third-party contracts

How AvalonBay Supports You

AvalonBay values its team members and provides a comprehensive benefits package, opportunities for professional growth, recognition programs, discounts on apartment homes, and a culture grounded in core values.

Additional Info

AvalonBay is an equal opportunity employer committed to promoting an inclusive and diverse workplace. We prioritize recruiting associates from various backgrounds and experiences to cultivate a supportive environment where all voices are valued and respected.



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