Senior Community Operations Manager

2 weeks ago


Charlotte, North Carolina, United States AvalonBay Full time

Overview

AvalonBay Communities, Inc. is a prominent equity real estate investment trust (REIT) dedicated to the development, redevelopment, acquisition, and management of exceptional apartment residences in key U.S. markets. The company is committed to enhancing the living experience by delivering significant long-term value.

The Role

Are you prepared to guide a high-performing leasing team and revolutionize the apartment living experience? AvalonBay Communities is in search of a Senior Community Operations Manager to optimize office functions, maintain superior quality standards, and guarantee that residents enjoy a premium living environment.

  • Build and nurture positive relationships with residents, addressing their concerns in a timely manner.
  • Consistently enforce lease agreements and community regulations.
  • Coordinate resident events to foster a sense of belonging.
  • Oversee the property's financial management, including budget, revenue, expenses, and capital enhancements.

You Have:

  • High School diploma or equivalent (GED) required
  • Bachelor's degree preferred
  • A minimum of 5 years in multi-family property management
  • At least 3 years of experience in managing personnel
  • Expertise in community operations, financial performance, customer service, communication, and staffing
  • Demonstrated ability to effectively resolve resident issues
  • Capability to support and mentor team members for enhanced performance
  • Professional judgment in managing third-party contracts

How AvalonBay Supports You

AvalonBay values its teams and provides a comprehensive benefits package, opportunities for growth, recognition programs, discounts on apartment homes, and a culture rooted in core values.

Additional Info

AvalonBay is an equal opportunity employer committed to promoting an inclusive and diverse workplace. The company prioritizes recruiting individuals from various backgrounds and experiences to cultivate a supportive environment where all perspectives are valued and respected.



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