Community Operations Manager for Upscale Residential Complex

2 weeks ago


Charlotte, North Carolina, United States Lincoln Military Housing Full time
Overview

If you have a passion for creating welcoming environments, you will thrive at Lincoln Military Housing.

Whether you are embarking on your career or advancing further, we are committed to helping you discover your ideal role.

Lincoln Military Housing is a comprehensive residential management firm with a rich history in the sector. Since our inception, we have established a benchmark for excellence in multifamily management and development.

Active in numerous markets across the U.S., we manage a significant portfolio of residential units and maintain substantial assets.

We are currently seeking a seasoned Community Operations Manager. We are in search of a proactive individual who values building strong relationships with both their team and residents. If this resonates with you, consider joining the Lincoln Military Housing team and advancing your career journey.

Key Responsibilities

The duties of a Community Operations Manager include:
- Overseeing the financial health of the community by managing rents, occupancy rates, and expenditures.
- Supervising resident retention and leasing initiatives to ensure optimal occupancy levels.
- Managing resident interactions, including addressing inquiries and concerns.
- Ensuring adherence to company policies and compliance with federal and local regulations.
- Effectively training and guiding onsite personnel.
- Overseeing daily leasing documentation and ensuring timely completion of service requests.

- Analyzing monthly performance metrics and budget forecasts, collaborating with senior management to develop annual business plans.

- Reviewing and approving all leasing documentation.
- Conducting audits to ensure compliance with leasing policies.
- Performing additional responsibilities as required.

Qualifications

The qualifications for a Community Operations Manager are:
- At least 1 year of experience in onsite property management, with knowledge of leasing and financial operations.
- A high school diploma or equivalent is mandatory; a bachelor's degree is preferred.
- Exceptional interpersonal communication skills, with the ability to inspire and lead a team.
- Proficiency in Microsoft Office Suite (Word, Excel).
- Familiarity with property management and accounting software; experience with Yardi is advantageous.
- Capability to analyze, comprehend, and report on financial data.
- A solid understanding of marketing strategies and budgeting processes.
- Ability to manage multiple tasks and meet deadlines in an organized manner.
- Flexibility to work varied hours, including weekends.
- Must be able to conduct property tours with clients, which may involve walking and climbing stairs.
- A valid driver's license may be required for this position.

Benefits

Lincoln Military Housing offers competitive compensation, a comprehensive benefits package including health, dental, vision, and 401(k), along with opportunities for professional growth and advancement.



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