Lead - Multilingual Operations Manager

5 days ago


Charlotte, North Carolina, United States The Reserves Network Full time
Job Summary

We are seeking a highly skilled and bilingual operations lead to join our team at The Reserves Network. As a key member of our warehouse operations team, you will be responsible for ensuring the smooth execution of daily tasks and providing exceptional support to our clients.

Key Responsibilities
  • Leadership and Guidance: Assist new employees with check-ins, introduce them to their assigned tasks, and provide guidance on company policies and procedures.
  • Time Management and Compliance: Review time clocks for accuracy and ensure compliance with company policies.
  • Client Liaison: Act as a liaison between our branch and client companies, providing exceptional support and communication.
  • Performance Coaching: Coach and counsel associates on performance issues, working closely with management and supervision teams.
Warehouse Operations
  • Leadership by Example: Demonstrate exceptional leadership skills, setting a positive tone for the team and promoting a culture of excellence.
  • Order Fulfillment: Utilize RF scanners to pull orders, package and kit orders according to client specifications, and work closely with management to ensure timely completion.
Benefits and Perks
  • Competitive Compensation: Enjoy a competitive salary and benefits package, including multiple healthcare plans, dental and vision insurance, and a 401(k) plan.
  • Professional Growth: Develop unique skills and take on new challenges in a dynamic and inclusive work environment.
  • Work-Life Balance: Enjoy a second shift schedule (Mon-Fri, 2:00 pm-10:30 pm) in a climate-controlled environment.
Requirements
  • Bilingual Skills: Possess fluency in Spanish and English, with excellent communication and interpersonal skills.
  • Leadership and Coaching: Demonstrate natural leadership abilities, with a strong focus on coaching and counseling team members.
  • Time Management: Possess solid time management skills, with the ability to prioritize tasks and meet deadlines.


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