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IT Support Specialist II

2 months ago


Boca Raton, Florida, United States ADVANTAGE BEHAVIORAL HEALTH Full time
Job Title: IT Support Specialist II

At Advantage Behavioral Health, we are seeking a highly skilled IT Support Specialist II to join our team. As a key member of our IT department, you will be responsible for providing advanced technical assistance and support to end-users within the organization.

Key Responsibilities:
  • Install, configure, and maintain computer systems, laptops, printers, and other hardware devices.
  • Install and update software applications, ensuring proper functionality and compatibility.
  • Set up and manage user accounts and access permissions.
  • Provide remote support to off-site users, resolving technical issues through remote desktop tools and phone support.
  • Collaborate with IT teams and vendors to resolve technical issues and implement solutions.
Requirements:
  • Associate degree or equivalent certification in Information Technology, Computer Science, or related field.
  • Proven experience in IT support roles, preferably in a corporate environment.
  • Familiarity with Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and celebrate diversity. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.