Technical Support Specialist
4 days ago
The Technical Support Specialist will provide technical assistance and support to clients via phone, email, and in-person. The ideal candidate will have a strong understanding of computer systems, hardware, and software, as well as excellent customer service skills.
Key Responsibilities:- Investigate and resolve technical issues with computer systems, hardware, and software.
- Provide technical support and training to clients on the use of computer systems and software.
- Collaborate with the IT team to identify and resolve technical issues.
- Develop and maintain technical documentation and procedures.
- Stay up-to-date with the latest technology trends and advancements.
- At least 4 years of experience in a technical support role.
- High school diploma or equivalent required; associate's degree in computer science or related field preferred.
- Valid driver's license and ability to drive to different locations.
- Proficiency in Windows, Mac, and mobile devices.
- Knowledge of Active Directory, Exchange, and other Microsoft products.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of VMware, Cisco, and other virtualization and networking technologies.
- Experience with remote support tools and software.
- Ability to learn and adapt to new technologies and systems.
The Technical Support Specialist will work in a professional office environment and will be required to drive to different locations. The ideal candidate will have a strong work ethic, excellent communication skills, and a passion for technology and customer service.
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Technical Support Specialist
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Sales Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Payment Support Specialist
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Administrative Support Specialist
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Administrative Support Specialist
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