HR Client Services Specialist

2 weeks ago


Virginia Beach, Virginia, United States Sentara Healthcare Full time

Job Title: HR Client Services Specialist

Location: Virginia Beach, VA

Work Shift: First (Days) (United States of America)

Overview:

  • Deliver timely, precise, and thorough responses to inquiries related to human resources matters, policies, and procedures.
  • Facilitate HR solutions while providing professional and effective support.
  • Manage expectations to ensure high levels of client satisfaction.

Responsibilities:

  • Assess and resolve employee issues to identify effective solutions.
  • Refer complex cases to higher authorities when necessary.
  • Provide services in a courteous and efficient manner.
  • Offer immediate assistance while effectively managing expectations.
  • Accurately process transactions related to employees.
  • Maintain comprehensive documentation and records for HR-related cases.

Qualifications:

  • Associate's degree in human resources or a related discipline.
  • Experience in HR and/or customer service.
  • Successful completion of a drug test, health clearance, and criminal background check.

Skills Required:

  • Active Listening
  • Effective Communication
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Word
  • Service Orientation
  • Social Perceptiveness

Become a part of the diverse and inclusive workforce at Sentara Healthcare, which comprises nearly 30,000 members. The organization is dedicated to fostering diversity, inclusion, and belonging to better serve the community. Sentara Healthcare is committed to enhancing health every day in a tobacco-free environment. Please upload your diploma or transcript during the application process to facilitate verification requirements.



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